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Job Description
Req No: 3025
Location: San Jose, CA
Title: Field Application Engineer
Job Type: Full Time
Education Requirements: MS Electrical Engineering
BS Electrical Engineering
 
Job Description:

Field Application Engineer

The candidate will be responsible for Memory product technical support and promotion to customers in identified market segments. You will be the primary point of contact on an ongoing basis to assess the successful performance of Toshiba product solutions and assist customers by identifying how they can achieve more value from the NAND Flash memory products we offer. In addition, your responsibilities will include collecting customer technical feedback to ensure that our memory solutions fit customer solution needs.

EOE/AA M/F/D/V
 
Required Experience:
 

The ideal candidate should have experience providing high quality technical support to meet customer requirements. You will be expected to manage technical issues and follow-up with engineering in Japan as needed for quick resolution to customer technical issues. You will determine the proper course of action for customer problem resolution and provide management with status updates. You are the primary technical liaison between the customer base and Toshiba's Embedded Memory team. Candidate must have a technical aptitude to support sales, technical resources, operations, and have the ability to communicate customer technical requirements and present Toshiba Embedded Memory solutions to fit customer solution needs.

  • Provide technical support to customers
  • Interface with customers on a technical level
  • Demonstrated ability to troubleshoot technical issues that arise during or after customer design-in
  • Ability to understand and discuss technical datasheets and parameters with customers, including roadmaps
  • REQUIREMENTS:

  • BS Electrical Engineering or equivalent, MSEE is a plus
  • 5-8 years' experience in high tech semiconductor market
  • Experience in memory semiconductor technology is preferred
  • Experience with embedded NAND products such as e-MMC is a huge plus
  • Excellent communication skills (written, verbal, email and presentation; along with Excel and PowerPoint skills)
  • Fluency in Japanese language is a plus
  • Travel up to 25%
  •  
    Other Experience:
     

    Identify and manage qualification schedules, manage first level technical issues, communicate technical issues with executive management/Japan and work for optimization of systems.

    Please do not just send your resume. You must apply to any Toshiba position to be considered an applicant.

     
     
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