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Support

Toshiba America Electronic Components, Inc. (TAEC) is committed to providing quality products and services to all of our customers and offers a range of support information to suit your needs. It's that commitment, together with our Core Values of Service, Continual Improvement, Communications, and Teamwork with Integrity that serve as the foundation of our business.

 

Product Support
Support contacts for Semiconductors, Electron Tubes, Amorphous Magnetics & Specialty Materials/Components

 

Quality & Reliability
Package information & handling guide for Semiconductor devices, reliability handbooks for Integrated Circuit & Discrete Devices

Storage Product Support
We offer a range of support and services to suit your needs.
Internal HDDs and SSDs support can be found here
External Hard Disk Drive support can be found here

Canadian customers, for support of your Toshiba branded External Hard Disk Drives please contact Toshiba Canada at 1-800-663-0378 (Canada only) or email them at dpgsupport@toshiba.ca

Warranty Support for SSD product purchased directly from Toshiba Direct can be found here
All other SSD product should be returned to the place of purchase

 

Toshiba Semiconductor Web Simulator
The Toshiba Semiconductor Web Simulator allows you to simulate the MOSFET performance under various voltage and temperature conditions.

 

Research & Development
Latest news related to Research & Development, selected technical papers, presentations & information on new technologies.