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CD-RW/DVD-ROM FAQs

 


Q: I have a SD-R1202 CD-RW/DVD-ROM drive. How can I determine if I need to update the firmware?
A: Toshiba has created a tool that will test your drive to determine if the updated firmware is required. 
Visit our SD-R1202 Firmware Upgrade Information Page for additional information and to download the firmware test tool..
 
Q: Do I need to install a special device driver for my CD-RW/DVD-ROM drive?
A: No, you do not need to install any software device drivers. Microsoft '95, '98, 2000, WinMe and NT are shipped with ATAPI device drivers installed that work correctly with Toshiba's CD-ROM-RW/DVD-ROM drive. After installing your CD-RW/DVD-ROM drive, and rebooting your computer, the system should recognize the CD-RW/DVD-ROM drive.
 
Q: How do I play DVD movies on my computer?
A: In order to play DVD movies on your computer using your CD-RW/DVD-ROM drive, you must use a 3rd party software which is included with the CD-RW/DVD-ROM kit. There are 3rd party DVD/MPEG-2 cards available that also allow you to view DVD movies.
 
Q: Can I install a CD-RW/DVD-ROM in an Apple Power Mac?
A: No, not at this time..
 
Q: Can I copy a DVD-Movie Disc?
A: You will not be able to duplicate a DVD movie using the CD-RW/DVD-ROM drive. Most movies are encrypted and copyright protected.
 
Q: I have a CD-ROM and a CD-RW/DVD-ROM installed in my system. Why can I only listen to audio CDs from one of my drives?
A: In order to listen to audio CDs using your CD-ROM or CD-RW/DVD-ROM, you must connect the drive to your sound card using a special audio cable. Most sound cards only provide one audio cable connection; therefore only one of your drives can be connected to the sound card. In order to listen to CD's from both drives, you could use a sound card that has two audio cable connectors, install two sound cards or purchase a CD-ROM Audio Splitter.
 
Q: What is Regional Coding and can I change the regional code on my drive?
A: Region Protection Coding (RPC) of DVD Discs is a feature that is supported on DVD Players and is used with DVD-Video Discs (i.e. movies). Currently, the motion picture industry has divided the world into different regional "zones." These regions or "zones" correlate to the regional markets into which the motion picture industry releases movies. Simply put, RPC Codes are placed on Movie Discs marketed throughout the world based on the region of the world where they are being sold. These RPC codes help to control and prevent the pirating of new release movies into other motion picture market regions prior to their true release dates within those markets. The CD-RW/DVD-ROM drive supports the current RPC phase 2 industry specifications. The drive's regional code is set to the code found on the first DVD video disc that you load into your drive. The regional code will change if another DVD video disc from another region is inserted. Your CD-RW/DVD-ROM allows the regional code to change four times. The fifth time a different regional coded DVD is inserted, your drive will be permanently set to that regional code.
 
Q: What is the warranty on Toshiba's CD-RW/DVD-ROM drives?
A: See Toshiba SDD's Warranty Statement.
 
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