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| General
FAQs
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| Q: | I have a Toshiba Portable Computer. Where can I find small parts and accessories for it? | ||||
| A: | Toshiba
Storage Device Division (SDD) does not support Portable Computers
or their accessories. Please contact the Computer Systems Division
accessory group at (800)457-7777 or at the Computer
Systems website |
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| Q: | Where can I find a replacement Bezel for my CD-ROM, DVD-ROM or DVD-RAM? I would also like to know what accessories are available for it. Do you sell these items? | ||||
| A: | Toshiba
America, Disk Products Division has formed an alliance with Advanced
Multimedia Concepts. AMC distributes products such as: Audio Cables,
Installation kits (ATAPI and SCSI), CD Caddies, etc. In addition,
they offer replacement Bezels for our current CD-ROMs and DVDs along
with Hard Drive Installation kits. Visit AMC's
website or call them at (888)558-3100 |
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| Q: | I have a question concerning the CD-ROM, DVD-ROM, DVD-RAM or Hard Disk Drive that was installed in my new Toshiba Computer. Can you help me? | ||||
| A: | All
questions regarding CD-ROMs, DVD-ROMs, DVD-RAMs or Hard Drives installed
in Toshiba computers are handled through the Computer Systems Division
Technical Support Department. On-line support is available at the
Computer
System's Website or you can contact them at (800)457-7777. |
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| Q: | What is the warranty on Toshiba's drives? | ||||
| A: | See
our Warranty page for product warranty
information. For warranty service, the drive should be returned to the dealer that you purchased it from. |
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| Q: | Can you provide specifications for Toshiba CD-ROM, DVD-ROM, DVD-RAM or Hard drives? | ||||
| A: | Our
current product's specifications can be found on our WebPage under product information. |
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| Q: | I didn't receive a User's manual with my CD-ROM, DVD-ROM, DVD-RAM or Hard Disk drive? | ||||
| A: | You
can download
our current product's user's manuals at our website. These are in
pdf format, and can be viewed and printed using Adobe Acrobat Reader. |
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