What is Voice Over IP (VoIP) — IP Business Telephony?
Voice over Internet Protocol, or IP telephony, is a technology that enables you to make ordinary telephone calls over a computer network or the Internet. VoIP converts the data signals from your telephone into digital signals and sends these signals in packets over the Internet. It then converts them back on the other end, allowing you to speak to virtually anyone with a telephone. Today, companies use VoIP technology to reduce or eliminate long-distance costs, include remote or home-based employees on their enterprise calling systems, or enable these remote employees to retain a company extension as if they were working on-site.

Toshiba's VoIP Product Portfolio
View the array Toshiba’s award winning business communication solutions, including IP telephones, digital telephones, wireless telephones, SoftIP softphones, voice mail systems, video collaboration tools.
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Toshiba’s VoIP White Papers
Read informative technology white papers on Toshiba’s VoIP Business Telephone Systems for Small-to-Medium Business

Call Centers for the Small-to-Medium Business
Presented by: Toshiba Telecommunication Systems Division
The technology that has enabled large call centers for airlines, banks and governmental agencies is rapidly becoming available to the Small-to-Medium Business (SMB). Prices have dropped dramatically. The skills needed to operate a call center have become simplified and no longer require full-time specialists. This telecom white paper is directed to the owners and managers of SMBs who are considering establishing a call center in their businesses. Its goal is to cut through much of the technical jargon that surrounds call centers and show you some of the day-to-day benefits of a call center that you may not have considered. Also discover how Toshiba's VoIP and digital business telephone solutions and call centerapplications can fulfill your company's telephone system needs.
Download Toshiba Call Center White Paper

Accelerating VoIP Adoption in SMBs and Mid-Market Enterprises
Presented by: Yankee Group
There are a number of reasons why VoIP has quickly become the newest, most promising and most dynamic voice communications technology within the telecommunications industry today. VoIP promises a vast array of cost-saving and productivity-enhancing benefits, ranging from reduced toll charges and network management expenses to advanced calling features and a more unified and flexible mobile work force.
Download Yankee Group VoIP Adoption White Paper

Unified Messaging and Fax: Toshiba’s Stratagy Enterprise Server
Presented by: Toshiba Telecommunication Systems Division
Unified Messaging (UM) is an application that collects and displays a user’s daily messages, e.g. voice, fax,
email, etc. in one store, or location. This paper highlights Toshiba’s Stratagy Enterprise Server (ES) and the
product’s competitive advantages.
Download Unified Messaging and Fax White Paper

Toshiba’s Quick Reference Guides
Download Toshiba Telephone and Voice Mail Quick Reference Guides and learn how to use the functions of your Toshiba Business IP & Digital Telephones.

Toshiba IP and Digital Telephone Quick Reference Guide
Toshiba Stratagy ES Voice Mail Quick Reference Guide
Toshiba IP Attendant Console Quick Reference Guide
Toshiba InView Quick Reference Guide

Toshiba Strata CIX and CTX IPT/DKT Telephone User Guide
This user guide describes how to use the Toshiba Strata series telephone products with Strata CIX670, CIX200, CIX100, CIX100-S, and CIX40 telephone systems.
Download Toshiba Strata CIX and CTX Telephone User Guide
Download DP5000 Series Digital Telephone User Guide
Download DP5000 Deries Digital Telephone Quick Reference Guide

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