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holiday return policy:

Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.

Windows XP Mode

Windows® XP Mode is a brand new feature included in Windows® 7 Professional and Windows® 7 Ultimate that provides additional compatibility with older applications. It allows you to install and run many of your Windows® XP productivity applications directly from your Windows® 7 PC.

Thanks to this new Windows® 7 feature, compatibility with your older programs is no longer an issue. Windows® XP mode is available with the Professional and Ultimate versions of Windows® 7 - seamlessly integrating the enhanced security and productivity features of Windows® 7 with the functionality of Windows® XP.

includes a full 32 bit Windows® XP SP3 license
harmonious integration with your Windows® 7 desktop
compatible with your existing printers, scanners, cameras and external storage

Frequently Asked Questions

Why would I use Windows® XP Mode?

Windows® XP Mode is designed to ensure compatibility between legacy applications and the new Windows® 7 operating system. This way you can enjoy the enhanced security and productivity features of Windows® 7 and still run the programs that form the foundation of your business.

How is Windows® XP Mode different from Windows® Virtual PC?

Windows® Virtual PC is intended for IT professionals and only runs in its own environment. Windows® XP Mode is designed for small or medium business users and integrates seamlessly with your Windows® 7 desktop.

What do I need to run Windows® XP Mode?
Windows® XP Mode requires the following:
Genuine Windows® 7 Professional or Genuine Windows® 7 Ultimate
At least 2GB of memory
Windows® Virtual PC and Windows® XP Mode installed
Where can I get Windows® Virtual PC and Windows® XP Mode?

Windows® Virtual PC and Windows® XP Mode are both free downloads provided by Microsoft. They are available to anyone with Windows® 7 Professional or Windows® 7 Ultimate at the following URL: