holiday return policy:
Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the www.toshiba.com/us website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.
A new era in enterprise productivity is here. Today’s mobile, tech-savvy workers increasingly want to choose the device that will make them most effective at work, as well as delivering enjoyment and entertainment at home. Many smart businesses are responding by adopting BYOD (Bring Your Own Device) programs in anticipation of the challenges of Win8 and workforce motivators.
As a global innovator, Toshiba offers the expertise and secure business-class products you need to put the right program in place, and the right tools in the hands of your employees. We’ll help you realize:
Enhanced employee productivity
By letting them choose innovative enterprise class mobility products
With little or no capital expenditure
Higher employee satisfaction
Through exciting, simple to understand BYOD and Employee Purchase programs
By staying on the forefront of today’s technology trends across a broad range of consumer electronic products
A trusted global brand for over 125 years and laptop pioneer for over a quarter of a century, Toshiba truly understands the enterprise. We offer innovative mobility products and services to help companies stay competitive. We are:
- A diverse $77 billion Global 100 company at the forefront of technology.
- Leading in the field of R&D.
- A global manufacturer focused on mobility products.
- A PC pioneer holding over 35,000 patents.
- Vertically integrated from design to engineering and manufacturing.
- Committed to sustainability and the health of our planet.
- Partnering with technology giants like IBM & Intel to produce the smartest devices regarding security, power management, patch management & mobile device management solutions.
BYOD requires products, access, software solutions, and support.
BYOD Program Setup, Promotion and Support
At Toshiba, we know your BYOD concerns extend beyond just products. That’s why we’re proud to mention we have the resources and expertise to help you develop and implement a full-blown, fully customized end-to-end BYOD program.
Employee access you control
We’ll set you up with separate ecommerce websites to help your employees order BYOD-qualified devices and EPP merchandise—each customized to match your corporate identity. And to help your employees get the gear they need and want—right now, we also offer great financing and the ability for you to apply a subsidy for current employees.
After-Purchase Service and Support
- 24/7 Product Support
We offer effective, round-the-clock support through a 24/7 online virtual Help Desk, plus a toll-free service number.
- Convenient PC Service Options
Toshiba offers onsite repair, plus a nationwide network of Authorized Service Providers (select models only).
Give them what they want with our acclaimed Employee Purchase Program.
Toshiba is also your best source for consumer electronics to help motivate your workforce plus attract and retain the best talent. We offer some of the most exciting, ingeniously designed technology in the world, including HDTVs, sound bars, Blue-ray Disc® players, storage products, and more. Your employees will play as hard as they work.
Let your Employees choose from a business-class mobile workhorse, desktop replacement PC, or a broad spectrum of powerful, and stylish devices—each fully equipped to get the job done.
- A wide range of screen sizes
- The latest Intel® Core™ processors
- Rich graphics capabilities
- Enhanced IT manageability built right in
- EasyGuard® durability, reliability and connectivity
Nothing empowers an agile, responsive workforce—or says “cutting edge”—like Toshiba tablets. Especially when the Excite™ tablet goes above and beyond “the average tablet.”
- Amazing power
- Sleek durability
- Thin and stylish design
- More essential ports and features
- Long battery life
- Great performance
Toshiba sets a new standard for mobility with its razor-thin design, ultra responsive performance and superior craftsmanship. Ultrabook PCs are the perfect choice for those who want to push the limits of style and convenience without compromising on quality.
- Ultra light at less than 2.5lbs
- No-compromise Intel® processing power
- Fast boot and Resume times
- A long battery life rating
- Enhanced security features
- Full-size ports (VGA, Ethernet, USB, SD, HDMI)
Enjoy the best of both worlds with the performance of an Ultrabook™ and the ease of use of a Tablet.
- Slim lightweight and stylish design
- Corning® Gorilla® Glass touchscreen
- A fast, reliable solid state drive
- 3rd gen Intel® Core™ Processor
- Essential ports (Full Size USB 3.0 and HDMI®)
Select models come with the exclusive EasyGuard® Technology suite to help reduce failure rates, maximize uptime and productivity, and ensure a more effective workforce.
- Protect & Fix: Delivering hard-working innovations that help make your hardware perform at its best.
- Secure: Safeguarding your precious IT assets and priceless business data.
- Connect: Keeping business pros in touch—freely and securely—wherever they go.
- Optimize: Helping your people conserve power, increase productivity and make a bigger impact.
Toshiba Smart Client Manager 2.0 — developed with IBM® Endpoint Manager™
The intelligent way to manage your workforce-from anywhere.
Today’s mobile workforce demands that IT professionals like you are more agile and ingenious than ever. That’s why we’ve developed Toshiba Smart Client Manager 2.0 (TSCM 2.0). TSCM 2.0 delivers smart, secure, reliable enterprise-level technology to ensure your business stays on the leading edge - no matter where you are.
Stay in control with Toshiba Smart Client Manager (TSCM) — developed with IBM® Endpoint Manager™
Featuring remote, cloud-based endpoint management and BIOS-level innovation, select Toshiba business PCs with TSCM bring you a Mobile device Management (MDM) solution with these important benefits:
TSCM for Power Management
Enables IT to distribute and optimize power settings down to each endpoint to gain maximum energy efficiency—especially for peak consumption periods.
TSCM for Patch Management
Lets system administrators easily provide up-to-date patch visibility, control deployments and solve problems—all from a single management console.
TSCM for Security and Compliance
Restricts access to external and network devices by preventing PCs from starting up, logging on and being unlocked unless authorized from the management server.
TSCM for HDD Health Status.
Proactively safeguard your organization against unexpected hard disk drive failures through Toshiba’s HDD failure predictive system.