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holiday return policy:

Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.
Our Approach
Our Motivation
Our Responsibility
Our History
An innovative approach to the environment.

Toshiba wants to make the world a better place. That’s why the company makes environmental protection a top priority. Toshiba embraces its global responsibility by taking careful steps to minimize the environmental impact of its products and services. It’s part of a constant effort to help conserve precious natural resources and support the health of the planet for generations to come. You’ll find that Toshiba global environmental programs are just as thoughtful and innovative as Toshiba products.

Four key features of the company’s progressive approach are recycling, product design, green procurement and regulatory compliance. These efforts form the backbone of the Toshiba global environmental initiative.

Recycling »
Learn about Toshiba laptop recycling programs.
Product Design »
See how Toshiba creates environmentally conscious products.
Green Procurement »
Read about the Toshiba green procurement policy.
Regulatory Compliance »
Discover how Toshiba works harder to meet environmental regulations.
Motivate. Educate. Inspire.

Toshiba is proud to take an active role in developing the next generation of thinkers, leaders and innovators. The company offers a number of philanthropic programs across the globe designed to motivate and inspire young people to learn more about math and science. These programs act as a constant reminder that creativity and scientific curiosity are the building blocks of technological progress and are part of an honored tradition started by Toshiba founder Hisashige Tanaka in 1875.

In North America, Toshiba educational initiatives include the Toshiba/NSTA ExploraVision Awards program and the Toshiba America Foundation.

ExploraVision Awards »
See how this successful program engages students by challenging them to envision the future.
Toshiba America Foundation »
Learn more about how this non–profit grant–making organization supports science and math education.
Employing social responsibility.

At Toshiba, social responsibility is a part of the corporate culture. Toshiba makes a concerted effort to promote, nurture and reward good corporate citizenry throughout the organization with a number of innovative programs and awards. As a result, Toshiba employs some of the most socially active citizens on the globe. When you work at Toshiba, social awareness comes with the job description.

The key programs are the UN Global Compact and the ASHITA Awards.

UN Global Compact »
See how Toshiba adheres to the human rights, labor and environmental
standards established by the UN.
ASHITA Awards »
Learn how Toshiba rewards the social contributions of Toshiba employees from around the globe.
A long history of leading innovation.

Toshiba’s passion for innovation dates back centuries. The company’s rich history begins with two giants of Japanese industry, Hisashige Tanaka and Ichisuke Fujioka. Both of these legendary figures launched groundbreaking businesses that make up the Toshiba of today.

Learn more about Toshiba's history »