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holiday return policy:

Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the www.toshiba.com/us website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.
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Satellite Pro U500-EZ1321

  • Intel® Core™2 Duo Processor T6570
  • Windows 7 Professional (32-bit)
  • Windows 7 Professional
  • 3GB DDR2 800MHz memory
  • Intel® Integrated Graphics
  • 250GB HDD (5400rpm, Serial ATA)
  • DVD-SuperMulti drive (+/-R double layer)
  • Realtek® 802.11b/g/n wireless LAN
  • No Bluetooth (No Antenna)
  • 85 key US keyboard (black)
  • CD/DVD Buttons (Play/Pause, Stop, Prev Track, Next Track)
  • Media button
  • MultiTouch screen
  • Mute button
  • TOSHIBA eco utility™ (Energy-saving mode)
  • Touch pad pointing device with multi touch control
  • Li-Ion (52Wh, 6-Cell)
  • 1-eSATA/USB (2.0) combo port with Sleep and Charge
  • 2-USB (2.0) ports
Intel® Core™ 2 Duo Processor
Part Number: PSU83U-00T00L

Questions? Call us at 800-316-0920
Satellite Pro U500-EZ1321 Satellite Pro U500-EZ1321
Product description: Explore Toshiba's innovative laptops, accessories, projectors and electronics. Find the best fit for your home or business.
 

Satellite Pro U500-EZ1321 Specifications

Performance

Processor*
Intel® Core™2 Duo Processor T6570
Operating System*
Windows 7 Professional (32-bit), Windows 7 Professional
Graphics Engine*
Intel® Graphics Media Accelerator 4500MHD
Graphics Memory*
128MB-1293MB dynamically allocated shared graphics memory

Memory and Storage

Memory*
3GB DDR2 800MHz memory
Hard Drive*
250GB HDD (5400rpm, Serial ATA)
Optical Drive*
DVD-SuperMulti drive (+/-R double layer)

Audio and Video

Display Size
13.3" widescreen
Display Type*
WXGA MultiTouch LCD Display
Display Resolution
1280x800, Supports 720p content
Audio
Built-in microphone, Headphone jack (stereo), Microphone jack (mono), S/P DIF output port (shared with headphone port), Standard stereo speakers

Communication

Webcam
Webcam and microphone
Wireless LAN*
Realtek® 802.11b/g/n wireless LAN
Bluetooth
No Bluetooth (No Antenna)
Modem
Modem
LAN
10/100 Ethernet LAN

Power

AC Adapter
65W (19V 3.42A) 100-240V/50-60Hz AC Adapter
Battery
Li-Ion (52Wh, 6-Cell)
Battery Life*
Up to 4.6 hours

Expansion

Media
Memory Card Reader, S/P DIF output port (shared with headphone port)
USB Ports
1-eSATA/USB (2.0) combo port with Sleep and Charge, 2-USB (2.0) ports
HDMI
HDMI-CEC output port*

Software, Support and Security

Security and Protection
HDD Recovery, Security Cable Lock Slot
Software*
Hard disk (HDD) recovery, Microsoft® Live Essentials (30 day trial), Microsoft® Office Ready with Microsoft Office Professional 2007 (60-day trial), Microsoft® Windows Live Essentials including Photo Gallery, Messenger, Mail and Writer, Norton™ Internet Security 2010 (30-day trial), TOSHIBA Bulletin Board™, TOSHIBA ConfigFree®, TOSHIBA DVD Player, TOSHIBA Face Recognition, TOSHIBA Recovery Disk Creator, TOSHIBA ReelTime™
Standards
EPEAT™ Gold, Energy Star Qualified, RoHS Compatible
Standard Limited Warranty*
1-Yr Parts and Labor, 1-Year Battery

Physical Description

Inputs and Controls
85 key US keyboard (black), CD/DVD Buttons (Play/Pause, Stop, Prev Track, Next Track), Media button, MultiTouch screen, Mute button, TOSHIBA eco utility™ (Energy-saving mode), Touch pad pointing device with multi touch control
Weight*
Starting at 4.74 lbs.
Color
Texture Finish in Luxe Brown

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