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holiday return policy:

Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.

Customer Reviews for l305d

Great laptop December 26, 2009

POSTED BY: Elf Wax, Virginia
For Model: Satellite L305D-S5974
Overall rating: 5.0 out of 5

"This laptop is as good as anyone could ask for. I use Adobe Photoshop on it and it runs fine. The battery does not last as long as I'd like, so you'll have to plan around it. The battery is the only reason I wouldn't rate this laptop 5/5, but I don't care so I rated it 5 anyway."

You need to buy virus protection during the trial! July 22, 2010

POSTED BY: cocoabutter, Seattle, WA
For Model: Satellite L305D-S5974
Overall rating: 4.0 out of 5

"Soon after the trial of my Norton 360, i turned my computer on, and it said some files were damaged. I went under system repair and it didnt do anything. When I looked at my computer again, it was a blank black screen with a white cursor flotating around. I could not get it back to the way it was, so I would recommend this product if you wish to buy virus protection before your 30-day trial expires."