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holiday return policy:
Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the www.toshiba.com/us website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.
POSTED BY: UMAR,
Pakistan For Model:Satellite T135-S1309 Overall rating:5.0 out of 5
"Its amazing and charming........ I like it very much...."
Amazing!!!November 02, 2009
POSTED BY: Gustrago,
San Clemente, CA For Model:Satellite T135-S1309 Overall rating:5.0 out of 5
"I love this laptop... I"ve been using this laptop for school the past weeks and I just love this computer. It is lightweight, small, and kind of fast. I was thinking of getting a netbook and a few months ago i heard that this computer was coming out and I waited. I'm glad i waited. The computer runs AutoCAD, SAP and other programs wihtout a problem. Thank you Toshiba for not disapointing me yet."
Great LaptopNovember 09, 2009
POSTED BY: tech,
Las Cruces, NM For Model:Satellite T135-S1309 Overall rating:5.0 out of 5
"Very nice laptop. Windows 7 is fast and easy to adapt to for Windows XP users. The screen is bright and easy to read and the full-size keyboard makes typing smooth and effortless. I really like this laptap and I strongly recommend it to all of my colleagues. The performance of the built-in speakers is nothing like you would get from external speakers but I suppose that is true for all laptops. In general, this is a great product that I am very satisfied with."
Peak pointNovember 17, 2009
POSTED BY: berkayv
For Model:Satellite T135-S1309 Overall rating:5.0 out of 5
"I think I deserved to have such a sophisticated laptop to be my first laptop although I am near to 40."
The best laptop I've ever owned!January 01, 2010
POSTED BY: hdbdude,
Austin, TX For Model:Satellite T135-S1309 Overall rating:5.0 out of 5
"I love it! Great quality, light, neat trackpad, ultra-slim, and great performance. Its dual-core processor is fast, windows 7 runs nicely, tons of ram, huge hard drive. I would absolutely recommend this laptop to anyone who wants great machnery!"
great laptop but touchpad needs improvementJanuary 16, 2010
POSTED BY: jpab,
Rome, Italy For Model:Satellite T135-S1309 Overall rating:5.0 out of 5
"I've owned this since Oct 2009. PROS: great laptop all around- light, powerful, fast. CONS: have to agree with previous comments. .. the touchpad is TOUCHY. When it works its seamless, then out of the blue it will not respond. The speakers aren't as good as previous Satellites I've owned and one of my usb ports is already getting loose."
Excellent ValueDecember 27, 2009
POSTED BY: Norrellek,
Tampa, FL For Model:Satellite T135-S1309 Overall rating:5.0 out of 5
"I needed an ultra light laptop that was small and portable, but had excellent battery life and solid performance. I tried a netbook first, and loved the battery life, but hated the performance and the trade offs (10" screen for one). This is the perfect compromise, imho. BAttery life is solid, the performance is very usable and the screen size is likewise usable. Best part is that I can keep it in my briefcase and forget it's there. Terrific value."
First LaptopJanuary 26, 2010
POSTED BY: sueser,
Chapel Hill, NC For Model:Satellite T135-S1309 Overall rating:5.0 out of 5
"Had a little difficulty but disabled the touch pad to keep the curser from going wild - love the quietness of operation, brightness of the screen, light to carry - overall very happy."
Great!January 28, 2010
POSTED BY: Little One,
Laguna Woods, CA For Model:Satellite T135-S1309 Overall rating:5.0 out of 5
"This is a great little laptop, small enough to stick in your bag or briefcase but with enough memory and speed to surf the net or keep up with friends with ease. You get a lot of bang for your buck with this laptop."
Excellent for the priceJuly 29, 2010
POSTED BY: S,
Raleigh, NC For Model:Satellite T135D-S1324 Overall rating:5.0 out of 5
"This laptop has been great. I am a software developer so I use Visual Studio 8 and 10 on here with 0 issues. I am actually getting fond of Windows 7 and not missing XP at all.
The mouse pad and mouse buttons are the worst I have ever found on a laptop. But since I use this as my main computer I use a portable mouse with it anyway, I hate using any kind of touch pad on laptops.
I'm not sure what slowness the gentleman above was experiencing, I've never had an issue and that is with running Office AND Visual Studio (multiple instances). 4GB of RAM is more than anyone needs unless you are a photo/video editor, in which case, why in the world would you be using a laptop?"
Besy everJuly 15, 2010
POSTED BY: Paul,
Sarasota,FL For Model:Satellite T135D-S1324 Overall rating:5.0 out of 5
"Great laptop for the price fast light all you could want"
Great computer!March 02, 2010
POSTED BY: monsoon chaser,
Palm Springs California For Model:Satellite T135D-S1324 Overall rating:5.0 out of 5
"I got this a few days ago and I love it! I love the multitasking power and this keyboard is amazing. A few things that bother me: Glossy finish (which is very sexy on this computer) is a major fingerprint magnet, if you ever see me with this computer you'll see me with a cloth rubbing every inch of this computer down to get rid of the fingerprints. Next is the track pad and buttons, the track pad isn't very good but its usable. Thanks Toshiba for the wonderful computer!"
A Must-Have ComputerApril 07, 2010
POSTED BY: Queen Goddess,
Georgia For Model:Satellite T135D-S1320 Overall rating:5.0 out of 5
"Love this laptop! It is light, extremely portable, great webcam for Skyping, etc., and does everything I need a laptop to do. It doesn't have a CD/DVD drive, but I never use that anyway (flash drives!), and the only problem I've encountered in the 3 weeks since I bought it is a flickering of the screen display when on the web. But after a quick 5-minute call to tech support and one change in the settings later, all was resolved. All in all, this is a great little machine at a great price."
toshiba satrlliteApril 04, 2010
POSTED BY: jonylee,
tacoma wa For Model:Satellite T135D-S1320 Overall rating:5.0 out of 5
"Very GOD COMPUTER IS EXELENT"
perfect laptopMarch 23, 2010
POSTED BY: Tea,
East, New York For Model:Satellite T135D-S1320 Overall rating:5.0 out of 5
"This notebook is great, had it for 4 days and it has all the features i wanted...webcam, memory card reader, hdmi, usb port, wifi, lots of memory, large harddrive, etc. ....the size is perfect and lightweight and my favorite color, not to mention afforable.....i'm glad i shopped around because i started to buy a netbook but decided it was too small and not enough memory....and the laptops were to big....i love it, nice and sleek...a very good buy."
Fantastic little laptopJune 08, 2010
POSTED BY: toshibanite,
South Carolina For Model:Satellite T135-S1312 Overall rating:5.0 out of 5
"It was a toss-up between this and Asus. But for the money this is a great choice. Lots of great features- Keyboard is smooth, Screen size is big enough but still highly portable. The mouse pad buttons could use a better design, but its a small flaw. The sleeper USB is nice to charge device on the go. Get a micro-fiber cloth for the finger prints,and all is well."
So light and fast!March 06, 2010
POSTED BY: DazeMaze,
Larkspur, CO For Model:Satellite T135-S1310WH Overall rating:5.0 out of 5
"I love my laptop! It is super light and the battery lasts through an 8 hour day. The fan is very quiet and the computer stays very cool to the touch (my last HP laptop left burns on my leg). It runs fast and handles lots of applications at a time. The keyboard feels spacious, the screen is crisp and it looks much bigger than its size. It is fantastic and my students think it looks cool."
PartnerFebruary 18, 2010
POSTED BY: John,
Katy, Texas For Model:Satellite T135-S1310WH Overall rating:5.0 out of 5
"Great computer and easy to use and set up. Three usb ports are a big help as most laptops do not have more than two for ultra-thin and lightweight laptops. Speed and memory is amazing. Only limited issue is speaker sound."
Speakers Could be LOUDERDecember 19, 2009
POSTED BY: Jared,
Clackamas Or For Model:Satellite T135-S1310WH Overall rating:5.0 out of 5
"This machine is great. The battery life is out of this world. The Processor handles what I need it to handle. However, The speakers need to be LOUDER! They are very quiet."
PERFECT LAPTOP FOR THE COLLEGE STUDENTJanuary 01, 2010
POSTED BY: dhg253,
Manorville, NY For Model:Satellite T135-S1305 Overall rating:5.0 out of 5
"I recently purchased this laptop for my college student daughter and she loves it. It is light in weight and very thin buy yet appears to be very durable. It has all of the "bells and whistles" one could wish for except for an optical drive in which case one can easily purchase a portable optical drive. (I would recommend the Toshiba Portable Multi-Super Optical Drive.) For normal applications the battery will last for at least eight hours before it needs to be recharged. This is a real plus for college students who use their laptops during classes. My daughter found the touch pad a little awkward for her but the addition of an inexpensive usb retracrtable mouse works flawlessly. Some consumers on other sites have complained that the sound was too low but that was because they did not realize that the volume is to be adjusted by going to the Control Panel and clicking on Smart Audio/Smart Eq. to make the needed adjustments. Apparently the manual does not point this out. With features such as Windows 7; a built in web cam; full sized keyboard; plenty of memory and speed; long lasting battery; a memory card reader; and a HD 13.3 inch screen; this surely makes the Toshiba T135-S1305 the perfect laptop for any college student."
I Love Everything About ItOctober 28, 2009
POSTED BY: onpoint,
the state of Washington For Model:Satellite T135-S1309 Overall rating:4.0 out of 5
"I've been using this laptop for about a week now, and I am quite pleased with it. This is my second Toshiba, and I was pleased with my first one as well. I really like how thin and light it is due to not having an internal cdrom drive. This is the lightest laptop I've ever owned. It also feels quite sturdy when I'm carrying it around. It doesn't creak and flex like some of my past laptops. The screen is bright with no dead pixels, it's runs cool and quietly, and the battery life is fantastic. Although I hate fingerprints, I love the glossy exterior. It looks very sleek. At first, the only “con” was the lack of internal cdrom drive because most of my applications are still on cd/dvd media. Without purchasing an external cd/dvd rom drive, you'll have to get a little creative (i.e. network install, thumb drive, etc.) when installing your applications. Once you get past that, it's not really a con since I prefer it without the drive and extra weight anyway. My only other “gripes” are the keys – I wish they weren't so slick, and the audio isn't as loud as I prefer. Nonetheless, my conclusion is it's a great laptop for what it offers and it meets all of my needs."
ReviewJanuary 25, 2010
POSTED BY: Vagus,
Bethesda, MD For Model:Satellite T135-S1309 Overall rating:4.0 out of 5
"One problem I can think of is that the touch pad doesn't always move mouse smoothly. Great overall though."
good dealJanuary 25, 2010
POSTED BY: chuck,
prairieville, la For Model:Satellite T135-S1309 Overall rating:4.0 out of 5
"i bought it to use while watchin tv @ nght fits on my lap and easy to manage."
Great!January 25, 2010
POSTED BY: Rick,
Brownsville,Texas For Model:Satellite T135-S1309 Overall rating:4.0 out of 5
"This is a great laptop,The battery life is one of the main items I was looking for in a Laptop.Windows & is good."
Very affordable thin and light laptopJanuary 29, 2010
POSTED BY: mark.four,
SF, CA For Model:Satellite T135-S1312 Overall rating:4.0 out of 5
"This Toshiba model is a great value for such a light and well designed laptop. Battery life is impressive and it is a very handsome package. I only have two quibbles: the mouse pad is hard to click: I use an external mouse and am much happier. Secondly: the gloss surface shows off all the smudges and fingerprints. Other than that, this is a fine machine in a small package with a great price."
Not bad at allApril 22, 2010
POSTED BY: Z Power,
NY, USA For Model:Satellite T135-S1310WH Overall rating:4.0 out of 5
"Overall, this laptop was worth the money for its technology. However, there are a few small things I am not too pleased with: colorful plastic covers are attractive but don't convince me like titanium; the Internal speakers could have been better, and; my biggest dissapointment - the touch pad, which may just be different for everyone. These are just the things you simply cannot test when buying online. At the same time they are also what makes a laptop a "great laptop"."
Satellite T135-S1310WH LaptopFebruary 14, 2010
POSTED BY: Reggie,
Dayton, Ohio For Model:Satellite T135-S1310WH Overall rating:4.0 out of 5
"I like everything about it except the sensitivity of the keyboard. Many times letters do not appear once typed so my work appears to have misspellings. I had the black version first and returned it for this very reason, thinking it was a defect. Also, it was virtually impossible to see the keys on the black version in dim light. Otherwise, I have no other compaints."
My best laptop everJanuary 28, 2010
POSTED BY: Led,
Bronx, NY For Model:Satellite T135-S1310WH Overall rating:4.0 out of 5
January 27, 2010
POSTED BY: Honey,
McMinnville, Tn. For Model:Satellite T135-S1309 Overall rating:4.0 out of 5
"I really like the compact size and light weight of this laptop. I like the built in wireless feature. The only thing I wish was better was the volume. In some instances, I can barely hear the sound."
basic deficiencies great batteryJanuary 25, 2010
POSTED BY: Annnnnnnnnnna
For Model:Satellite T135-S1309 Overall rating:3.0 out of 5
"After lengthy research and shopping around I decided to buy this model as I was looking for light, small laptop, with lng battery and possibly optical drive.. to put it in a nutshell everything you need to work/surf in internet/watch movies/talk to friends wherever you are (I travel a lot). The laptop is really light, but the nova black leaves a lot of fingerprints on the lid and elsewhere. The major deficiency for me is: webcam is REALLY low quality, so are the speakers.. you can hardly hear the skype calling with 100% of the volume (!). Also, the battey is a bit loose on my unit (but think I can exchange it so it shouldn't be a big deal). The computer doesn't run as smoothly as I would expect... For sure - battery life and its weight make it competitie among other 13.3 models, but I am still waiting for my perfect laptop to be constructed.. MANUFACTURERS - contact me if you want a mobile laptop bestseller.. it seems like you do find out what your customer needs are!"
Great Lap aside from the mouse padMay 22, 2010
POSTED BY: Scott,
Chicago, IL For Model:Satellite T135-S1309 Overall rating:3.0 out of 5
"The laptop is great, this is actually my second Toshiba Satelite. My last Toshiba still works, but my kids use it. Although, this is my second laptop BEWARE THE MOUSE PAD OCCASIONALLY STARTS MALFUNCTIONING AFTER A FEW HOURS OF USE."
mouse keys are badFebruary 05, 2010
POSTED BY: am
For Model:Satellite T135-S1312 Overall rating:3.0 out of 5
-mousepad keys are terrible. there is one central piece for both keys; you have to press it on the far corners for it to work and it takes too much force to click the buttons. i see this as a major flaw for ease of use.
-plastic around monitor feels/looks cheap
-fingerprint magnet--even the keys
otherwise it seems good. fast so far. haven't used usb charging feature yet, but seems useful."
HUGE dissapointmentJuly 23, 2010
POSTED BY: ashley,
manhattan, nyc For Model:Satellite T135-S1309 Overall rating:2.0 out of 5
"I got this laptop about 3 months ago. I hate the speakers, its very difficult to hear (youtube, or webcam convos etc.) lastly the keypad is just as bad, it will literally take me 10 mintues to move the mouse pointer to the start button. I wish I couldve found something better. too bad my return day is up. i hate this laptop. only cute thing is its small, light weight. other then that its trash."
Not toshibalikeJanuary 30, 2010
POSTED BY: geeky,
chicago, il For Model:Satellite T135-S1312 Overall rating:2.0 out of 5
"I was a little diapaointed in this unit overall. It appears to lack the processing power most laptops in this class have.. No modem so if you are in need of a dialup (in a pinch) you have to find another option. Battery life was less than expected. While I am still a huge Toshiba laptop fan and would not consider another, this one missed the boat."
terrible touchpadOctober 24, 2009
POSTED BY: laptop guru,
Atlanta, GA For Model:Satellite T135-S1309 Overall rating:1.0 out of 5
"The pros: It's light weight and sleek.
The cons: The touchpad on this unit is terrible. The cursor does not respond and unless you are prepared to use an external mouse, don't buy this unit. It's functionally unworkable."
Clunky and slow - regret the buyJuly 16, 2010
POSTED BY: Mad46,
New York For Model:Satellite T135D-S1324 Overall rating:1.0 out of 5
"I simply don't get it. How can a brand new laptop with 4Gb memory be 20x slower than my old, outdated 5 year one with 512 memory? But that's the reality with Toshiba T135D-S1324. I only need the computer for net browsing and running some regular photo, and word programs. Even this is a challenge to the Toshiba and the delay of opening programs or starting the laptop is annoying.
Another minus is the unavailable option to chose which version of Windows I want to run. With this one you are stuck with 7 which is visually stunning but nothing else (I prefer XP since it has least problems and take less memory).
One can wonder what on earth the manufacturer was thinking when they added the bad clicker to the touch pad: the touch pad and clicker is awful. It's too hard, sticky and clonky and after a few hours of use your fingers hurt. It's actually 'off' so if you don't touch the clicker all the way to the left, it misses and you have to make sure to precision use the buttons. Another bad thing is the sound quality. Why on earth this company doesn't sign-up with Altec Lansing or some other excellent but low priced audio company is confusing, instead of using the poor quality features they currently have. Don't these people try their own products before they manufacture and sell them??
The plus with this laptop is the light weight. It could, however, been even lighter in my opinion since it has no DVD. The screen is really gorgeous and this is the T135's biggest plus point. The colors and images are vivid.
Other from that, nah..."