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holiday return policy:
Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the www.toshiba.com/us website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.
POSTED BY: RCZilla,
Chicago, IL For Model:Satellite U405-S2833 Overall rating:5.0 out of 5
"I've had my 2833 for several months now and it runs Vista like a champ. It's wireless capabilities are more than I expected with decent battery life. It's very quick with a beautiful screen, a great laptop for music and movies. I'm very happy with it."
¡My best laptop! WOW!!April 24, 2009
POSTED BY: Andresote1
For Model:Satellite U405-S2856 Overall rating:5.0 out of 5
"This laptop is an excellent choice. It has good features (very fast processor, huge memory and hard disk, very good graphics, long life battery up to 6 hours using high performance mode, ... ) and it has FM radio tuner! Is a great laptop."
Great LaptopJune 19, 2009
POSTED BY: Crashley,
Yorba Linda, CA For Model:Satellite U405-S2856 Overall rating:5.0 out of 5
"This is the second Toshiba laptop I have had after several from other mfgs and I am very pleased with the performance, the features and the price"
This is the second laptop, I purchasedJune 19, 2009
POSTED BY: Dave,
Sacramento For Model:Satellite U405-S2911 Overall rating:5.0 out of 5
"The ony difficulty I have is my fingers are to large, so if I can used a wireless mouse and key board, I would appreciate, a show me how to install or hook-up, tech. service."
The best option for everyday workJune 26, 2009
POSTED BY: Frekilson,
Sofia, BG For Model:Satellite U405-S2856 Overall rating:5.0 out of 5
"This laptop is great for working on the road, in the park, at home or almost every other place. It's light, convinient, with amazing battery lifetime (up to 6 hours), almost great performance (mine is a bit slow when using the HDD but hey - there's always the option of a SSD that will fix this handicap), nice bright screen and all sorts of periferrals. Oh, did I mention that it's surface is so polished, you don't need a mirror ;)"
Awesome ProductJune 19, 2009
POSTED BY: XK9Cop,
St. Louis MO For Model:Satellite U405-S2915 Overall rating:5.0 out of 5
"Toshiba really came through for me with this laptop. This is my fourth laptop. I shopped around for months before I picked this one. For the price, this laptop has the power, performance and features of laptops. 5 times the price. I'll use this for years to come."
ExcelentAugust 06, 2009
POSTED BY: gRuNgE,
Medellin, COL For Model:Satellite U405-S2915 Overall rating:5.0 out of 5
Portability and PowerJune 19, 2009
POSTED BY: tavo,
PERU For Model:Satellite U405-S2918 Overall rating:5.0 out of 5
"Very happy with toshiba and this model. Excellet design and a very light notebook. Good performance for every application I run. Excellent price value."
It's a good machineJune 20, 2009
POSTED BY: lui,
São Carlos, sp, Brasil For Model:Satellite U405-S2918 Overall rating:5.0 out of 5
"This computer is very good, fast and surprising. it lacks to only one s-video input."
Loving Toshiba! :]June 22, 2009
POSTED BY: Meliza,
Los Angeles, CA For Model:Satellite U405D-S2902 Overall rating:5.0 out of 5
Excellent pice of equipment!!!September 15, 2009
POSTED BY: Nacho,
Córdoba, Argentina For Model:Satellite U405-S2920 Overall rating:5.0 out of 5
"It has a very good battery life (about 4hs and 30min) under W7 64bits, wi-fi always enabled and common usage, but it would be better if it had a 12-cell battery. The processor and memory are simply great, but the 5400rpm disk is quite a bottleneck (i.e. as windows startup). I use Linux too and there are almost none driver problem. The graphics performance is acceptable, but it would improve A LOT if it had a discrete VGA, so no system RAM is used. The drivers of the fingerprint unit aren't the best, so I would say that is not a deciding point for this particular model. The lack of a LED-backlit keyboard really sucks, but with a little practice you get used to this piano-like keyboard. Oh, I almost forget... The LCD display is just acceptable, because it is too sensitive to viewing angles. I don't know if that would improve with a LED-Backlit LCD, but that is definitely a medium-low point. The sound is mediocre (not just the standard speakers but the soundcard, it is a little noisy). Why in the world aren't Harman/Kardon speakers available in 13.3 inch models? Hope my review helps. Bye!"
Wonderful LaptopApril 01, 2009
POSTED BY: Mel
For Model:Satellite U405-S2920 Overall rating:5.0 out of 5
"I recently purchesed this laptop for medical school use. I absolutely love it. It has everything I need, speed, memory, lightweight, and all the other extras ie webcame, FM tuner, and XD slot for digital camera memory card. My favorite part is that it is small and lightweight, I wouldnl;t trade it for anything else. The only thing that I am slightly concerned about is the estimated battery life. THey say is it should get up to 6 hours but I think that is if you aren;t doing to much. Not to big of an issue cuz I try to keep it plugged in anyway, Just an observation. Oh and the keys are nice and smooth, I absolutley love it!!!!!!!!!!!!!!!!"
over all it does it allMarch 02, 2009
POSTED BY: Littlefoot75,
Worcester, MA For Model:Satellite U405-S2920 Overall rating:5.0 out of 5
"This lightweight laptop has everything needed for traveling on business or for general home use.
The wi fi works like a charm and the processor speed is great!"
Best Laptop EverJune 23, 2009
POSTED BY: JJBM
For Model:Satellite U405-S2918 Overall rating:5.0 out of 5
"I have been using it for a couple of months now, and it is great!!!.
It is nice, really fast, has quite a long battery life, and the price is perfect(very cheap actually) for what you get, which is an amazing laptop."
Great Laptop, bad OS!!June 13, 2008
POSTED BY: mauricio,
San Jose, Costa Rica For Model:Satellite U405-S2833 Overall rating:4.0 out of 5
"I bought this laptop 2 month ago, the hardware is excellent, but with Vista it take a lot of the performance of the machine, it would be very nice to use XP, but not all the drivers available, not at least at toshiba web site. But for the price is excellent..."
Great LaptopJune 19, 2009
POSTED BY: shelly
For Model:Satellite U405-S2911 Overall rating:4.0 out of 5
"I have been thrilled with my laptop since the moment I turned it on. The speakers aren't as great as my last computer but they aren't that bad either...considering the size they let me listen to my music and videos well. I love the size and weight."
Good LaptopJanuary 31, 2009
POSTED BY: Ashraf,
Dubai, United Arab Emirates For Model:Satellite U405-S2918 Overall rating:4.0 out of 5
"It is very nice and intellegent Laptop with new features and abilities, high speed RAM, proccessor, DVD R/W, bluetooth and Wireless LAN, ... etc.
but the problem is the battery.
battery is less than 2 hours."
Excellent travel laptopJune 19, 2009
POSTED BY: karl4ski,
Seattle, WA For Model:Satellite U405D-S2902 Overall rating:4.0 out of 5
"So far on 2 trips the laptop has work quickly and is a good size to travel with. Those were what I was looking for."
June 22, 2009
POSTED BY: Jess,
Provo, UT For Model:Satellite U405-S2920 Overall rating:4.0 out of 5
"The password bank is the only feature that I've had unsatisfactory results with thus far. The laptop is really beautiful and powerful."
Nice LaptopJune 19, 2009
POSTED BY: dempsta,
Seattle, WA For Model:Satellite U405-S2918 Overall rating:4.0 out of 5
"Used for a few months everything works as it should.
Pros: nice package at nice price, has all the specs I want for home use/small business use. I got the 64 bit vista version and no issues except for trying to find the missing drivers for my printer, etc.
Cons: not thrilled about the slick keyboard surface, I touch type and it takes some geting used to.
Biggest drag is the bloatware. I wish it were gone. I wish there was a one-click option to uninstall it all. Or provide the bloatware as a CD that you can install as needed."
64bit OS LaptopJune 20, 2009
POSTED BY: sparrow,
Chiba, Japan For Model:Satellite U405D-S2910 Overall rating:4.0 out of 5
"I want to have VISTA Laptop because my XP Laptop cannot upgrade VISTA. Now I enjoy 64Bit VISTA OS PC."
good laptop so far!June 22, 2009
POSTED BY: tien,
chamblee,GA For Model:Satellite U405-S2918 Overall rating:4.0 out of 5
Excellent Little LaptopJune 21, 2009
POSTED BY: Bill,
Tucson, AZ For Model:Satellite U405-S2915 Overall rating:4.0 out of 5
"This laptop is all that is advertised and more. Very small, lightweight and fast. The keyboard is smooth and very easy to use. There are plenty of USB ports. The bluetooth comes in very handy and the wireless is really sensitive.
For the price and quality, this unit beats the competition."
A great experience!!June 19, 2009
POSTED BY: mas,
Okeechobee,FL For Model:Satellite U405-S2915 Overall rating:4.0 out of 5
"its just all you need in one"
June 20, 2009
POSTED BY: cujis,
colombia For Model:Satellite U405D-S2902 Overall rating:2.0 out of 5
"the pre-installed windows vista doesn't works well and I have waste my time trying to reinstall.
I lost all the toshiba icons on my desktop and help center, I want to know if you have representatives in Bogota Colombia where I can use the product guaranty."
June 20, 2009
POSTED BY: bev
For Model:Satellite U405-S2918 Overall rating:1.0 out of 5
"It locked up on me often and I returned it. It was a crummy."