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holiday return policy:
Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the www.toshiba.com/us website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.
POSTED BY: Russ,
Phoenix, AZ For Model:Satellite U505-S2935 Overall rating:5.0 out of 5
"This Toshiba is an excellent laptop. It is very easy to use and the battery life is quite good(3-4 hours). The 13.3" screen is perfect and it is quite lightweight in comparison to my prior laptops."
Great Laptop At Great Price!December 03, 2009
POSTED BY: Xboxwillie,
Dallas, TX For Model:Satellite U505-S2950 Overall rating:5.0 out of 5
"Love it and Windows 7 is the best yet! This Laptop is just the right size and is perfect for my use!"
U505-S2970January 04, 2010
POSTED BY: DIVA
For Model:Satellite U505-S2970 Overall rating:5.0 out of 5
"SO FAR I REALLY LIKE THIS LAPTOP... IT IS SLEEK, ELEGANT, AND VERY EASY TO CARRY AROUND. I AM MORE THAN SATISFIED WITH THE COMPONENTS AND ITS SYSTEM. IT WORKS WELL THUS FAR!"
Best laptop everJanuary 09, 2010
POSTED BY: cox.nt
For Model:Satellite U505-S2970 Overall rating:5.0 out of 5
"Only problem is playback hum when playing music cd"
Awesome laptop!September 17, 2010
POSTED BY: mlreccia,
Rancho Cucamonga, CA For Model:Satellite U505-S2970 Overall rating:5.0 out of 5
"I love the LED lit keyboard. It is small and stylish. It runs great!"
Little GemOctober 13, 2010
POSTED BY: Wiking,
GA For Model:Satellite U505-S2002 Overall rating:5.0 out of 5
"I have owned half a dozen Toshiba's and this ranks right up there with the best. It has been a fantastic buy and I love everything about it. Great for travelling and excellent battery life. I would rate this a 10 hands down."
my first laptopJanuary 05, 2011
POSTED BY: MLS,
philadelphia pa. For Model:Satellite U505-S2008 Overall rating:5.0 out of 5
"Very easy to set up and use.I haven't use all the features yet but having fun learning.It's light and easy to travel with. With the intel core inside no need to attach anything for internet so open click and you are on. Love it!!"
WawJune 21, 2010
POSTED BY: Silver,
Yemen For Model:Satellite U505-S2005 Laptop Overall rating:5.0 out of 5
Some good things don't change!January 28, 2010
POSTED BY: Simurgh,
Tirana, Albania For Model:Satellite U505-S2960 Overall rating:5.0 out of 5
"I bought my first laptop in the early 90s, and always used Toshiba Satellites. Why did I buy this one? My old 1405-S171 (7 years old, still going strong, USB 2.0 ports only on an additional PC card) is a little slow now, and I wanted to switch to Windows 7. I am still using it for some programs not running on a 64-bit computer. This U505 had some problems at the beginning when the display didn't come on after stand-by or hibernation, but within a week of mentioning it on the laptop forum, a BIOS update was sent around which took care of the problem. Now I am happy using this slick new device in eco-mode!"
My kind of LaptopDecember 07, 2009
POSTED BY: jun,
jeddah, saudi arabia For Model:Satellite U505-S2970 Overall rating:5.0 out of 5
"I like it, very nice and really worth your money. Elegant design yet simple, great quality and performance. maybe the screen is too small for me as im using glasses."
Amazingg!!January 18, 2010
POSTED BY: laptopfreaak,
Laredo,TX For Model:Satellite U505-S2970 Overall rating:5.0 out of 5
"ive had this comnputer foralready a couple of hours and i already love it the computer doesn't get very hot the battery life is pretty good and i absolutely love the design and features it runs great for now hpe it stays that way."
Nice small laptopSeptember 24, 2009
POSTED BY: Kelly
For Model:Satellite U505-S2935 Overall rating:4.0 out of 5
"Our Toshiba laptops have been trouble free"
First ToshibaJanuary 24, 2010
POSTED BY: Country Girl,
Aurora, IN For Model:Satellite U505-S2960 Overall rating:4.0 out of 5
"keyboard dark, very bright screen, touchy keyboard"
May 29, 2010
POSTED BY: panga,
Cali,Colombia For Model:Satellite U505-S2005RD Overall rating:4.0 out of 5
"The color is gorgeous (Red), desirable that had a video card, despite could with games like CODWW2. I do not understand lights LED so that they are. by others he is corei3 very good."
little things could make this greatMay 15, 2010
POSTED BY: felixedo,
Kansas, USA For Model:Satellite U505-S2005 Laptop Overall rating:4.0 out of 5
"This is a well built, high performance laptop (for the money). I am very frustrated with the keyboard. Very flimsy for such an otherwise well built machine. Gives a weak, cheap feel as the entire keyboard bounces unsupported from underneath. Also would like one more USB port. Great screen quality and very good performance."
i want to xp full driverMarch 05, 2010
POSTED BY: salih,
uae For Model:Satellite U505-S2005 Laptop Overall rating:4.0 out of 5
"this pc must need xp drivers but , computers ok
nice compact laptopJanuary 28, 2010
POSTED BY: Moe,
Frisco,TX For Model:Satellite U505-S2975 Overall rating:4.0 out of 5
"Keys are too sensitive,hard drive shake warning also too sensitive takes time to get used to."
Full Price ValueJanuary 17, 2010
POSTED BY: KVN555,
India For Model:Satellite U505-S2975 Overall rating:4.0 out of 5
"Toshiba Satellite U505-S2975 Laptop is the best laptop with all the required features & has very good performance.
I would recommend this product to all !!!"
My SatelliteNovember 21, 2011
POSTED BY: Ernie,
Miami, FL For Model:Satellite U505-S2970 Overall rating:4.0 out of 5
"Excellent laptop! only drawback so far is when opening the Toshiba DVD Player utility, it goes to an error blue screen, after an unstoppable flickering of the screen, and I have to restart the computer every time.very annoying!"
January 22, 2010
POSTED BY: Carol,
andes,ny For Model:Satellite U505-S2950 Overall rating:3.0 out of 5
"My cursor skips all over the screen My email disappears when I am writing New windows pop up without my clicking on the sites. What is wrong? I will be typing as I am now and the cursor goes to another word without me touching anything. Very very annoying"
Toshiba SatelliteJanuary 25, 2010
POSTED BY: Kutsmail1,
Louisiana For Model:Satellite U505-S2950 Overall rating:3.0 out of 5
"While I love the size of the Satellite, and the idea of the advertised features, I am disappointed in the modem speed. We have wireless internet via cable service, so our internet access is fine. I had a 5 yr old computer prior to this that was faster at loading websites. For my needs, speed is very important to me."
be aware of 32/ 64 bitJanuary 27, 2010
POSTED BY: pabo,
NYC For Model:Satellite U505-S2960 Overall rating:3.0 out of 5
"I bought a 64 bit system without really realizing it or knowing the implications. While a 64bit system better utilizes a 4GB working memory, some older software won't run. My scanner and storage hard drive did, and my printer had a 64 bit driver online, but my very old version of Adobe Photoshop, written in 16 bit days, and working on my last, 32 bit Win XP system, isn't supported by Adobe for 64 bit. It won't even load. 32 Bit might have been better for me for that reason. Apart from that I"m mostly pleased with my laptop. I'm still getting accustomed to the new touchpad features, and have trouble while typing or scrolling with accidental activations. I may buy an optical mouse for home use if my manipulations don't get better. I chose a smaller screen size for better laptop portability, and bought a supplemental large screen for photoshop work and watching DVD's, and that is working well."
laptop is OKJanuary 26, 2010
POSTED BY: Galina,
Encino, CA For Model:Satellite U505-S2970 Overall rating:3.0 out of 5
"For the price this laptop is OK. The keyboard is a little too soft. I tend to hit other keys while typing. My Internet Explorer freezes all the time on this computer, which never happened with others."
bit of a let downJanuary 21, 2010
POSTED BY: pwvaf,
West Hollywood, CA For Model:Satellite U505-S2970 Overall rating:3.0 out of 5
"The speed and memory are good for the price. However, after having 3 PC laptop with corrupt or malfunctioning hard drives it was recommended I try a Toshiba. Longevity is what I am interested in, and I hope this laptop lives up.
Already the H on my keyboard has fallen off after sticking. I imagine I will have to bring it in for repair and be without a computer for several weeks, after just purchasing it.
The cursor also tends to jump around randomly while typing. I cannot figure out if this is a programming or keyboard error, as it is inconsistent, with the error."
broke within first weekJanuary 28, 2010
POSTED BY: sib
For Model:Satellite U505-S2950 Overall rating:1.0 out of 5
"I couldn't even use it a total of two times before the charger died on me."