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holiday return policy:
Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the www.toshiba.com/us website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.
"Elderly person needed something that played VHS tapes and the Toshiba unit did the job. I saw the one review where they dinged the unit because the DVD quit playing ... what did you expect - DVD players are cheap and it's a dying format. This unit did a good job. If you have a thousand VHS tapes and need something to play them on --- this works!"
"I have or have had the above 2 items and they both worked perfectly, I still use by television and just recently my dvd/vcr combo went out and I am getting ready to order a new one. I also have a blue-ray player by Toshiba. So to me Toshiba is there when you need it and others just don't even get it.
"I have been using the Sony DVD+RW and have recorded about 20 DVD's this week with no problems using the XP mode for the best quality. I just followed the below procedure on VHS to DVD dubbing and make sure you push the Rec Mode button to the left of the REC button at that step. If the DVD+RW is unformatted it will format when inserted. It will try to load and then go into the Format process. If you have used this DVD on your computer, Format it in Explorer and then put it into the Toshiba and go into Setup: DVD Menu: Format and Format the DVD again. And when you have completed your DVD, perform the Finalize procedure if you are going to use the DVD on another device. I have deleted and edited the Titles without any problems. With all of the procedures I have done, I have not received any errors. On the initial setup in the beginning I made a few changes from default below due to the TV and sound system that I have. I'm using HDMI to the TV and RCA from the Toshiba L1 to the Comcast cable unit. I have had this unit for a couple of years now and have had no problems.
Playback: PCM-96kHz, Dolby-PCM
Recording: PCM, Disc Full-On, End of Timer Rec-On, Aspect Ratio Video Mode-16:9, Make Recording Compatible-On
HDMI: RGB Range-Enhanced
Dubbing VHS to DVD on DVR620KU Model
Before beginning the steps below, press Setup on your remote. General Setting should be highlighted. Press
the Enter button on the remote. Playback should be highlighted. Press the down arrow key on the remote (below
the Enter button# until Recording is highlighted, then press Enter. Auto Chapter should be highlighted. Down
arrow to Dubbing Mode. The VCR->DVD mode should be checked. If not, down arrow to it and press enter. Then
press return. Keep pressing return till you are back at Setup.
For VHS->DVD dubbing:
1. Press DVD button on remote #near bottom right, with green background#.
2. Press Open/Close on remote. DVD Caddy door should open.
3. Place DVD on caddy.
4. Press Open/Close on remote. DVD Caddy door should close. Let the loading of the DVD complete.
5. Press the REC MODE button on the remote repeatedly until you see the record mode that you want to use.
Those can be XP, SP, LP, EP, or SLP.
6. Press VCR button on remote #to the left of DVD button, with orange background#.
7. Insert VHS tape into VHS slot.
8. Press Play on remote. VHS should start playing and its playback be visible on your TV. Press Pause on the remote.
9. Press the DVD button on the remote again.
10. Press the Dubbing button on the remote #near bottom left#. DVD recording should then begin, recording from VHS, and the VHS tape should resume playing.
11. Press Stop on the remote to stop recording. If you've tried this and it's not working, explain what is going wrong at what step.
Note that if the VHS tape is copy protected #i.e. a commercial tape instead of your own recording) then you may not be able to do the VHS->DVD dubbing."
Great VCR/DVD playerDecember 01, 2011
POSTED BY: quikjr,
Lubbock, TX For Model:Toshiba SD-V296 DVD/VCR Player Overall rating:5.0 out of 5
"Bought this unit .. took it home .. installed the three cables to red-white-yellow on the new 46" TV I bought (Panasonic).
Turned it on. Put both a VCR and a video Disc to see if it worked. Both videos played perfectly.
What more could you want??"
"I had written a previous review of this product and expressed the difficulty in recording VHS to DVD. After reading entries on the community forum, I discovered, that I had to press "Input Select" and choose L1. That information was left out of the "steps to follow" in the user manual. But now, VHS to DVD recording is working great!"
"I love this product, it looks sharp, clean and easy to use. Problems lie in the S-video, it sends out but the [s video-in] port doesn't work at all, everything else does tho. Problem 2 is that the DVR cant be controlled threw HDMI like newer HDMI connected products, witch isn't a big shock but a little disappointing. Other than that its an Excellent piece of equipment.
P.S. Also the Unit will not Dub protected VHS Tapes to DVD it sends an error message and stops.recording."
"I've recorded well over 100 DVDs on my 620 in 15 months and cannot recall a DVD record failure on any brand. I would have given 5 stars as a DVD only recorder. The VCR dub to DVD is poorly conceived -you can't pause the DVD during recording, and the recording quality is poor if the tracking has problems."
"Have copied 20 vcr(compact) to dvd -r discs without any problems. Like a few others I did push the rec button instead of the rec mode button prior to pushing the dubbing button. Other than that all went well. Hoping for a long life from this unit."
Great Value, Hard To Find ComboMay 04, 2012
POSTED BY: nat,
Los Angeles, CA For Model:Toshiba SD-V296 DVD/VCR Player Overall rating:4.0 out of 5
"This machine is just as described, a player for both DVDs and VHS tapes. We plugged it in and it worked, period."
"Bought this machine for dubbing family VCR tapes to DVDs. Follow 9 step instructions from manual page 50-51 to setup the dubbing procedure. Anyway, I just let it run until it done. Check recorded DVD as good as the VCR tape. Don’t know why other users have issues. May perhaps pressed the wrong button at step 7. It happened when I first use it, the REC button just next to the REC MODE button!!"
"I had an issue with the dvr being "stuck" in vcr mode after timer recording a television show. I could not get the dvr to respond to any remote command and it was stuck in vcr mode. I finally figured out that I had to press the "timer set" button once and then press the "dvr" button. The dvr then worked as intended."
"Buyer Beware: I bought this DVD/VCR Recorder to record
different TV programs on different channels during the daytime while i was at work, but only came up with L1/L2 on the channel. What happened to this system? Previous DVD recorder could tape any channel. Very DISSAPOINTING! If anyone knows how to record different channels, your advice would be appreciated."
"To everyone who said that the disks don't play on other dvd players. You probably have to finalize the disk before you put it in another device. You can put the disk back in the player and find the option in the menu somewhere. Once it is finalized then it will play in other players."
"I had a Toshiba DVD VCR combo player that was damaged so I expected this Toshiba to be of similar quality but was terribly disappointed. The picture quality, the ease of use, the functions, everything was disappointing"
Machine needs help!January 24, 2013
POSTED BY: Bill,
Allentown, PA For Model:Toshiba SD-V296 DVD/VCR Player Overall rating:2.0 out of 5
"VCR side works great to play back tapes. DVD side always gives trouble when trying to play DVDs. Picture stops and starts and distorts when playing a DVD. Acts like the disc needs cleaning but the disc is brand new right out of a sealed package! Tried a lens cleaning disk, but it didn't help. Trying to figure my options from here."
SD-V296KU - Can't Get VCR to RecordSeptember 05, 2013
POSTED BY: Crusoe1,
Charlotte, NC For Model:Toshiba SD-V296 DVD/VCR Player Overall rating:2.0 out of 5
"I switch to this device to make VCR show recordings for my Mother, who has no cable TV. My very old unit was shot after 20 years and 100's of tapes. This unit appears to record for me, but when I playback, there is no audio or picture. I have a new flat screen and I have followed directions. Don't want to call this a lousy purchase, if it is User error. Anyone have any suggestions for me? Seems like I have spent a lot of time trying all of my TV connection options, of course following the Toshiba manual. Like I said, this unit seems to work, but if I can't get the picture to show or sound...trash city and move on. thanks"
Toshiba DVD Video Player/Video Cassette RecorderDecember 01, 2011
POSTED BY: Presawar,
Dallas, Texas For Model:Toshiba SD-V296 DVD/VCR Player Overall rating:2.0 out of 5
"The salesman told me I could convert VHS tapes to DVD discs. This machine won't do that. I bought the machine out of town. I guess I'm stuck."
"Tried to record using DVD+R, the machine went through the formating process, then gave me an error message. On another forum, I saw where someone stated that it won't accept dual layer DVD's. IF THIS IS THE CASE, IT SHOULD STATE SO IN THE MANUAL. If it weren't for the fact I can't find another similar machine anywhere it would go back. I will try single layer DVD+RW--if it doesn't work it goes back regardless. I remember when Toshiba stood for quality!"
"We bought the DVR620 specifically to transfer home VCR's to DVD's. We have followed the instructions to the "T' and it simply does not work. This product is not user friendly to the average person. It does play VCR's and DVD's without a problem but will not do what it is advertised to do. Can anyone tell us where we might be going wrong and if so, please post step by step instructions or tell me where to go to find them. This has been a very frustrating and expensive purchase."
"My SD-V296KU stopped playing DVDs about 2 years after I bought it. Manual was useless for trouble shooting. I had to junk it and go looking for a better product - NOT a Toshiba."
Frustrating!December 16, 2012
POSTED BY: Mo,
Canada For Model:Toshiba SD-V296 DVD/VCR Player Overall rating:1.0 out of 5
"Can't get DVD or cassette to play in color."
DVD does not workNovember 28, 2012
POSTED BY: MDW,
MD For Model:Toshiba SD-V296 DVD/VCR Player Overall rating:1.0 out of 5
"Bought for father in law with Alzheimer's. VHS works great, DVD player will not play ANY DVD's. So dissapointed and frustrated."
worst VCR everOctober 04, 2012
POSTED BY: mick,
media, pa For Model:Toshiba SD-V296 DVD/VCR Player Overall rating:1.0 out of 5
"I mioved and i can;t find any instructions as to how to tape a program. You never supplied a manual and i can't get one on line without downloading about 50 pages.On other products i can see the manual and print just the pages i need"
vcr dvdSeptember 13, 2012
POSTED BY: pinkey943,
egg harbor township nj For Model:Toshiba SD-V296 DVD/VCR Player Overall rating:1.0 out of 5
"my dvd will play but vcr wont record off tv"
September 07, 2012
POSTED BY: Joy,
Ontario, Canada For Model:Toshiba SD-V296 DVD/VCR Player Overall rating:1.0 out of 5
"I havea new SDV296KC Combo and could not get it to work with the new 40" LED Toshiba. Had to use a relative"s older model #SDV398KC. Not happy since the store would not take my newly purchased one back. The connections on my two machines are not compatible. HELP!!"
SDV39KDecember 30, 2011
POSTED BY: Billybob
For Model:Toshiba SD-V296 DVD/VCR Player Overall rating:1.0 out of 5
"DVD locks closed and can't open it. Turning it off and on didn't work."
Worst DVD Player for connectionsSeptember 02, 2011
POSTED BY: B,
Jones Valley Elementary For Model:Toshiba SD-V296 DVD/VCR Player Overall rating:1.0 out of 5
"It will not Display the menu so you can set it up.
The Setup button does nothing."
"Con: Tried to copy VHS tape of (1994) 20th high school reunion to DVD. Followed all steps including those written by other reviewers here. When I press "Dubbing" in Step 8, the only thing displayed on the TV is a red circle with an arrow through it. I have tried multiple brands of DVD's (DVD+R, DVD-R, DVD+RW, etc.) without success. Very disappointing.
Pro: It does "play" VHS tapes and DVD's very well."
"I purchased this VCR/DVD recorder in the hopes of transferring my VHS tapes to DVD. The 109 page manual does not have any instructions on how to simply transfer VHS to DVD. Not to mention that there are no "simple" instructions in the entire manual. I even attempted to copy video camera tapes to the DVD and spent 2 hours trying. Do Not even attempt to use this device unless you have a degree in technology. I DO NOT RECOMMEND THIS FOR THE AVERAGE PERSON. IT IS GOING BACK TO THE STORE!"
piece of junkApril 24, 2013
POSTED BY: beeker,
terrebonne or For Model:Toshiba SD-V296 DVD/VCR Player Overall rating:1.0 out of 5
"only played dvds and vhs in color for the first few days. now only black and white with flutter and distortion on screen. owners manual doesn't explain fix."
worst dvd video player/video cassette recorderMarch 06, 2013
POSTED BY: meme,
petersburg,va For Model:Toshiba SD-V296 DVD/VCR Player Overall rating:1.0 out of 5
"got for christmas to this day unable to hook up to direct tv box also have a toshiba flat screen tv which is fine.have not been able to use"
does not work with digital boxJanuary 01, 2013
POSTED BY: Likes my VCR,
Abbotsford, BC For Model:Toshiba SD-V296 DVD/VCR Player Overall rating:1.0 out of 5
"I could not find the spot to plug the cable in. What is listed as a coaxial port does not look like one. We have to use a digital box and cannot see how this will be compatible. Back to our old VCR machine which has the coaxial in and out ports. Alas, the DVDs I received for Christmas will remain unopened."
"My simple dubbing from VCR to DVD is not working. I have been in and out of the User Guide. Up and down the WEB SITE. The user forum tips just replay what is in the user guide. There is NO CHAT session HELP. I have spent way too much time on this product Panasonic has a much better interface."
"No problems on the DVD side and the upconvert looks really good. But the VCR has been chewing tapes after 1 year (just in time for the warranty to expire). The ONLY reason I bought this unit was to convert home videos and nearly all of them are ruined."
"Bought the unit to have a second VHS unit at the house. I had played 3 hours of tape when the unit failed, eating tape after tape. My decade old metal VHS machine is still running fine.
Missed the deadline on returning to the store and have had to ship to CA. When it arrives I will be able to order a replacement unit which will take another week or so to arrive back here. Definitely unhappy.
The whole unit seems fragile beyond belief.
Did not even reach the point of trying to record anything."
Won't do VHS to DVD for family videosJanuary 06, 2013
"We have tried everything and even brought in other tech savy people to help - could not get this unit to transfer our family VHS tapes to DVD video...so dissapointing. Well it does play DVDs or VHSs but that's not what we bought it for...."
"I've had the Toshiba D-VR 610 for less than a year. At first I thoroughly enjoyed the performance of the DVD Recorder but the vcr part never worked right because it occasionally ate up my tapes. I did not care anyway because I just lined in to record my vhs tapes anyway, no big deal. BUT NOW! I am outraged about my recording evils brought on by this machine. At first I was very impressed and delighted at the quality my recordings had. And now all of a sudden this thing keeps coming up to new types of ERRORS! And I can count about 5 different kinds. I never had this happen before and I've made about 50 dvds. When I record a program now sometimes, What happens is I'll be recording just fine for a few minutes and then I notice my counter returns back to zero. When that happens I can check my recording and it completely removes the prior recording! Often it also skips segments of 5 minutes or more through a program in any part of it. Sometimes it might get a whole program but leave off the first 10 minutes of it! Sometimes a big red error window appears on the screen and lastly sometimes I can write the recording just fine on the whole 6 to 8 hours of time just to realize that the cd will not finalize! I wanted people to be aware of this issue. I only use two brands of DVD-R cds to record with. Those being Maxell And Sony. At first I thought I got a bad batch of Maxell cds because they were continually affected but now my Sony cds are doing the same thing! I have wasted a lot of time as of lately and I've trashed dvds I worked so hard to produce. I'm going to buy myself a new recorder but I'll do more homework on reviews. One thing I can say is it will not be a Toshiba brand. Some errors are "Error E65c04030" and "Error 22". I can not finalize because the screen says "Can Not Record On This Disc! I think for the kind of money they ask on the recorder, it should do better than work for less than a year. The reason I'm angry is because once this machine started with errors, it got worse and worse very rapidly. I've run lens cleaner discs in it. Now I know it can't possibly be the cds I bought because I've never seen things made by Sony to fail me. If the problem was the laser lens then why is it only the recording feature fails? It plays movies fine! Also, a customer rep at Maxell told me I need to update the device... Say what? How Do I do that? I take very good care of my possessions. And this issue really should not be on me. The device is wonderful at first but later on I think you could lose a friend, to give it to him. I even dared to reset my options to factory default and there is no success. It's like all of a sudden, the recorder does not want to cooperate, very user unfriendly! So I'm done! Toshiba has great new features but the device has a lot of issues."
"The dvd recorder is okay as long as you don't want to play the dvd on anything else. I tried every device in my house (regular dvd player, 3 different portable dvd players, a laptop and a desktop computer....no good. So I took a couple disks that were recorded on this machine (that play fine on this machine) to a large electronics store and tried everything they had, including different computers, no luck. Best beware."
"VCR constantly kicks out tapes for no reason. Blurred picture every time the tape is forwarded or rewound. Picture is blurry, machine shuts off and kicks out the tape
I did go out and purchase new tapes to be sure that old tapes. Didn't improve at all. Very loud noises when ever tape stops."
"The first sd v296 I got lasted a day ate a tape, sent back., The next brand new unit i had less than a week the dvd side froze in reverse., remote would'nt solve the problem. I unpluged it ,opened up the dvd tray EMPTY, very weird, I've used & was an audio tech for years, never seen that before!!!!!"
"Wow I can't even put "6ad" in here because it's "inappropriate"
Worked for less than a year and then the DVD player quit working. I don't care if you say that DVD players aren't the best or you should expect that. You should NOT expect a DVD player to quit working before a few years. I've gotten 9 years out of a DVD player used everyday. So that's a terrible excuse.
Picture quality wasn't great either for the price."
"I have several dvd/vcr players and other dvd playing machines. Perfectly good disks that work in other machines stop playing or
cannot be loaded to play in this machine SD-V296. Manual does not provide any help for this problem."