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holiday return policy:

Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.

corporate social responsibility making a world of difference

Toshiba in the Community - Doing right. Right where we live. And where you live too.


doing right. right where we live. and where you live too.

Whether through our nationwide ExploraVision math and science contest or the Toshiba Classic —in Orange County, California where the Digital Products Division of Toshiba America Information Systems, Inc. is based— we work to support the communities in which we operate. At Toshiba, our success is tied to your wellbeing.

  • Habitat for Humanity®

    Toshiba is a proud supporter of Habitat for Humanity of Orange County. As a Whole House Sponsor, Toshiba will contribute $250,000 toward building one of 27 new homes in the Homes for Heroes and Foundations for Families™ community being built in San Juan Capistrano, Calif. As the group’s Official Technology Sponsor, Toshiba will also donate laptops to approximately 150 families in Habitat for Humanity homes over the next three years as the group’s Official Technology Sponsor.

    Learn more about Habitat for Humanity of Orange County »
    Learn about our first laptop distribution »
  • Toshiba Classic

    Raising more than $11 million dollars for Hoag Memorial Hospital Presbyterian in 12 years, the Toshiba Classic is the most charitable golf tournament on the PGA Champions Tour. Hoag Hospital is an acute-care, not-for-profit community hospital which is home to more than 1,200 doctors and 4,000 employees. We take great pride in standing should-to-shoulder with over 1,000 community volunteers that help run the Toshiba Classic each year.

    Learn more about the Toshiba Classic »

    Toshiba Classic Scholarship

    We are also proud to be celebrating the 12th year of the Toshiba Classic Scholarship. Through this important program, Toshiba has provided 122 laptops valued at $200,000 to graduating seniors from local area high schools. In 2009 we also awarded two high school seniors $10,000 scholarships toward their college education.

  • South County Outreach

    South County Outreach, an Orange County, Calif., non-profit, provides a host of services to help our community’s substantial but often “hidden” homeless. Out of our Irvine, Calif., Digital Products Division offices, we annually donate hundreds of pounds of canned and other non-perishable items to the food pantry South County Outreach runs in support of over 650 families per month Supporting unemployed and underemployed South County Outreach constituents, Toshiba also became the Official Technology Sponsor of South County Outreach, outfitting its computer learning lab with 24 new laptops.

    Learn more about South County Outreach »
  • Toshiba America Foundation

    The Toshiba America Foundation (TAF), a non-profit grant making organization dedicated to supporting science and mathematics education in the United States, is another integral part of our philanthropic program. TAF supports quality science and math education by providing funds for projects designed by teachers to enhance instruction for students in grades K-12. Over the past 20 years, Toshiba has awarded close to 2,000 grants totalling almost $10 million through TAF.

    Learn more about the Toshiba America Foundation »
  • Toshiba Employee Programs

    Because employees are our most valuable asset, we constantly strive to create programs and opportunities within our companies that encourage both personal and professional growth.