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holiday return policy:

Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the www.toshiba.com/us website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.

Toshiba Laptop Buying Guide

Everything you need to know to get a great deal on a laptop you love.

In the market for a new laptop? It’s a great time to buy. There are literally hundreds of laptop models to choose from. Of course, so many choices can be overwhelming. And for first-timers, technical jargon can be confusing.

This buying guide is designed to help you choose the Toshiba laptop that is right for you. We start by describing types of users to help you hone in on a laptop category compatible with your work or entertainment. From there, we define the laptop categories, weighing their pros and cons. We finish with a discussion of the latest laptop technologies and features to help you identify what characteristics are worth your hard-earned cash.

While you’re working through the options, keep this in mind: Laptop prices have never been lower, largely due to inexpensive netbooks flooding the market. For the first time ever, it’s possible to get a good-quality notebook for under $500. Choose carefully, and you’ll find a bargain.

What kind of user are you?

To help narrow the vast array of laptop choices, we identify some common types of laptop users and recommend suitable models. Do you recognize yourself in any of these descriptions?

See User Types

Types of Laptops

The world of laptops is a smorgasbord of sizes, styles, feature sets, and options. But the variety divides fairly neatly into a limited number of basic categories. Here’s an overview.

See Laptop Types

Performance Features

Learn about some of the key performance features found in our laptops and how they can help you get the most out of your computing experience.

See Features