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holiday return policy:

Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.

Toshiba Careers — Innovation at work

Toshiba Careers — Innovation at work

Life at Toshiba

Is Toshiba America Information Systems, Inc. a great place to work? We think so. Yet we believe it’s also a great deal more—a company where people can be who they are, express themselves freely, and become involved in creating not just exciting new products, but a better world around them. Talk to our many long-term employees and you’ll discover exactly what we mean.


What has helped make Toshiba a world-renowned innovator for decades? The ideas of people from many different industries, backgrounds, skill sets and perspectives. Here, we promote a diverse workforce and provide equal opportunity to all based on ability, experience, training and potential.


We take corporate social responsibility very seriously at Toshiba. And we’re proud to say we actively reach out to help enrich our community, with support for—

  • The Toshiba America Foundation – dedicated to supporting science and math education in the U.S. with awarded grants to schools worth over $10 million.
  • Toshiba Classic – major sponsor to golf tournament donating almost $1 million annually to Hoag Hospital as well as awarding Toshiba products and scholarships to outstanding high school seniors.
  • National Science Teachers Association – partnership to fund ExploraVision, one of the world’s largest K-12 science competition.
  • South County Outreach Program – donating food year round and providing laptops to support their computer lab.
  • Habitat for Humanity – corporate sponsor and employee volunteers in helping to build homes throughout Orange County.
  • Additional events such as: tree plantings, e-waste recycling events, toy drives, blood donations, and more.

Open Communications

Because free communication drives invention and creates a healthier workplace, you’ll see that your opinions are valued here at Toshiba. Our executives are committed to the success of all employees, and actively solicit their feedback in product development. With our open door policy, they take time to actively listen to concerns, and encourage the kind of open dialogue that enables everyone to make contribution—including you.