Please wait...action in progress.

holiday return policy:

Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the www.toshiba.com/us website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.
Toshiba Enters Desktop Virtualization Market
Toshiba Enters Desktop Virtualization Market
New Hosted Virtual Desktop Service Offering Will Provide Reduced Capital Expenses, Enhanced Security and Support for Enterprise BYOD Initiatives

IRVINE, Calif.—July 10, 2013—Toshiba's Digital Products Division (DPD), a division of Toshiba America Information Systems, Inc. today announced its plans to enter the enterprise virtualization market with the new Toshiba Virtual Desktop Service. The service, hosted completely in Toshiba secure data centers, will enable mid-market and enterprise companies of any size to deploy virtual desktops with reduced capital expenses, enhanced security, and support for Bring Your Own Device (BYOD) initiatives.

"Today's organizations have an ever-growing need to secure corporate data, while controlling capital expenses—finding the right balance can be a challenge," said Scott Sims, Vice President of Cloud Solutions & Engineering, Toshiba America Information Systems, Digital Products Division. "That's why more and more organizations are choosing to implement hosted virtual desktops—like the Toshiba Virtual Desktop Service—as the smarter alternative to expensive on-premise solutions."

Toshiba has partnered with virtualization industry leaders Citrix and VMware to provide a service that allows Windows operating system and other software traditionally located on individual PCs to be installed, stored, run and managed on servers in secure Toshiba data centers. Because software is streamed to client devices as needed through the Internet, each application becomes an on-demand service that's centrally managed, highly available, secure and up-to-date.

"As the industry leader in virtualization, VMware is pleased that Toshiba has recognized the importance of the desktop virtualization market, and has elected to partner with VMware. We look forward to continuing to support their efforts," said Erik Frieberg, vice president, Product Marketing, End-User Computing, VMware.

Reduced Capital Expenses
The Toshiba Virtual Desktop Service will eliminate the need to invest in and manage costly data center hardware, removing costly barriers to entry and allowing businesses of any size to capitalize on the benefits of desktop virtualization.

Employee Mobility and BYOD Support
The Toshiba Virtual Desktop Service will allow mobile workers to securely access company data from any Internet-enabled device. With support for most client operating systems—including Windows, Linux, Android and iOS—and Toshiba's propriety hybrid storage system that provides optimal performance, the service will enable organizations and employees to tap into the productivity and efficiency gains of a BYOD program.

"More and more organizations are adopting desktop virtualization to enable BYOD and mobile workstyles initiatives for their employees. Toshiba Virtual Desktop Service using Citrix XenDesktop provides organizations with a complete solution to mobilize Windows apps and desktops on any device," said Calvin Hsu, vice president of product marketing, Desktops and Apps at Citrix.

As a global innovator, leading storage provider and laptop pioneer for over a quarter century, Toshiba offers the expertise and secure data center infrastructure to host, manage and deliver virtual desktops for in-office employees and mobile workers. Building on its robust hardware offering, Toshiba has made significant data center investments to host data safely and securely.

Toshiba Virtual Desktop Service will be available in Q4 2013. For more information visit http://us.toshiba.com/VDS

Connect with Toshiba on Facebook at www.facebook.com/ToshibaUSA, on Twitter at twitter.com/ToshibaUSA and on YouTube at youtube.com/ToshibaUS.

About Toshiba America Information Systems, Inc. (TAIS)
Headquartered in Irvine, Calif., TAIS is comprised of three business units: Digital Products Division, Imaging Systems Division, and Telecommunication Systems Division. Together, these divisions provide digital products, services and solutions, including industry-leading portable computers; televisions, TV/DVD Combination products, Blu-ray Discâ„¢ and DVD products, and portable devices; imaging products for the security, medical and manufacturing markets; storage products for computers; and IP business telephone systems with unified communications, collaboration and mobility applications. TAIS provides sales, marketing and services for its wide range of products in the United States and Latin America. TAIS is an independent operating company owned by Toshiba America, Inc., a subsidiary of Toshiba Corporation. For more information on TAIS visit us.toshiba.com.

About Toshiba Corporation
Toshiba is a world-leading diversified manufacturer, solutions provider and marketer of advanced electronic and electrical products and systems. Toshiba Group brings innovation and imagination to a wide range of businesses: digital products, including LCD TVs, notebook PCs, retail solutions and MFPs; electronic devices, including semiconductors, storage products and materials; industrial and social infrastructure systems, including power generation systems, smart community solutions, medical systems and escalators & elevators; and home appliances.

Toshiba was founded in 1875, and today operates a global network of more than 590 consolidated companies, with 206,000 employees worldwide and annual sales surpassing 5.8 trillion yen (US$61 billion). Visit Toshiba's web site at www.toshiba.co.jp/index.htm

© 2013 Toshiba America Information Systems, Inc. VMware is a registered trademark of VMware, Inc. in the United States and other jurisdictions. The use of the word "partner" or "partnership" does not imply a legal partnership relationship between VMware and any other company. All product, service and company names are trademarks, registered trademarks or service marks of their respective owners. Information including without limitation product prices, specifications, availability, content of services, and contact information is subject to change without notice. All rights reserved.