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holiday return policy:

Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.
Research Center

Computer and TV Shopping Guides

Need help choosing the right Toshiba laptop for you? We’ve put together some articles to help you sort through your options and make the right choice.


Is a Chromebook
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Tablet vs. Laptop?

Which one do I need?

Both have their strengths. Take a look at this comprehensive comparison and decide which one is right for you. It may be both!

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Toshiba Laptop Buying Guide

All you need to know about laptops

In the market for a new laptop? It’s a great time to buy. The actual process of choosing the right model can take some serious time and research. We’ve put this buying guide together to help you through that process.

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Types Of Laptops

We make choosing easy

Whatever your needs and interests, Toshiba has a laptop to suit your budget. To make choosing easier we’ve grouped our laptop PCs onto several categories.

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Your laptop, your way

Customize your own laptop

The online store puts the personal back in personal computer. You'll pick the features you want, at a price you can afford.

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Televisions Research Center

Need help choosing the right Toshiba TV for you? We’ve put together some tools and articles to help you sort through your options and make the right choice.

Connected Home

How To Bring Entertainment into Every Room of Your Home

Home entertainment is no longer just about gathering in front of the living room TV. Thanks to the proliferation of on-demand services and wireless products, you can now enjoy your media on just about any device in any room of your house.

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Home Theater Guide

Build-out blockbuster entertainment

You’ll be surprised at how easy and affordable home theater can be. We’ll show you all the options—including the must-have gear and enticing extras.

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HDTV Buying Guide

All you need to know about HDTVs

The research process of choosing the right TV can be time consuming. That’s why we’ve put together this buying guide to help you pick the Toshiba HDTV that is right for you.

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Recommended TV Viewing Distance

Make sure your entertainment measures up

Find out exactly where to place your new Toshiba HDTV—and seating—for the best enjoyment of movies, gaming and more with our interactive viewing distance calculator

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