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holiday return policy:

Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.


Stereoscopic 3D is the hot new thing in movies. Fans have shown that they’re willing to pay more to see 3D versions of movies such as Avatar and Up. Now the same 3D effects are available on HDTVs. Whether in the local cinema or in your living room, 3D displays work the same way. They present different images to your left and right eyes at the same time. Your brain then combines these images to create the illusion of three dimensions.

An HDTV that can show 3D images can also show standard 2D images, which means that buying a 3D HDTV can help future-proof your purchase in case 3D becomes pervasive in television. (Some 3D movies are available on Blu-ray, but they require a 3D-capable Blu-ray player, and some services such as ESPN and DirecTV already are experimenting with broadcasting 3D content.) There are three approaches to 3DTV technology, which you should understand before investing in this evolving category.

Passive Glasses

Passive Glasses

This is the approach used in your local cinema. You wear a special pair of inexpensive glasses that have polarized lenses. The left lens only lets through a certain type of polarized light, and the right lens accepts a different polarized light. This same effect can be achieved with a flat screen HDTV, but it requires additional materials and very precise manufacturing processes. The result is a costly HDTV. As of press-time, no passive-glasses HDTV models are available, although a few TV manufacturers are demonstrating them.

Active Glasses

Active Glasses

Active glasses have LCD panels as lenses, which alternate images in your left and right eyes. If done fast enough—60 times per second for each eye—your brain will combine the images to create smooth motion in three apparent dimensions. This technology is relatively easy to implement in an HDTV capable of a 120Hz refresh rate, which includes most LCD HDTVs. The extra cost is in the glasses, which are more complex than the polarized lenses used in movie theaters.

Glasses-free TV

No Glasses

Many consumer surveys report that people want 3DTVs, but they don’t want to wear glasses. Unfortunately, these people will have to wait for a glasses-free 3D experience. HDTVs have been demonstrated that can create the stereoscopic effect without glasses, but they are still in development.

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