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holiday return policy:

Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the www.toshiba.com/us website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.

Customer Reviews for u505

Great Laptop September 24, 2009

POSTED BY: Russ, Phoenix, AZ
For Model: Satellite U505-S2935
Overall rating: 5.0 out of 5

"This Toshiba is an excellent laptop. It is very easy to use and the battery life is quite good(3-4 hours). The 13.3" screen is perfect and it is quite lightweight in comparison to my prior laptops."

Great Laptop At Great Price! December 03, 2009

POSTED BY: Xboxwillie, Dallas, TX
For Model: Satellite U505-S2950
Overall rating: 5.0 out of 5

"Love it and Windows 7 is the best yet! This Laptop is just the right size and is perfect for my use!"

U505-S2970 January 04, 2010

POSTED BY: DIVA
For Model: Satellite U505-S2970
Overall rating: 5.0 out of 5

"SO FAR I REALLY LIKE THIS LAPTOP... IT IS SLEEK, ELEGANT, AND VERY EASY TO CARRY AROUND. I AM MORE THAN SATISFIED WITH THE COMPONENTS AND ITS SYSTEM. IT WORKS WELL THUS FAR!"

Best laptop ever January 09, 2010

POSTED BY: cox.nt
For Model: Satellite U505-S2970
Overall rating: 5.0 out of 5

"Only problem is playback hum when playing music cd"

Awesome laptop! September 17, 2010

POSTED BY: mlreccia, Rancho Cucamonga, CA
For Model: Satellite U505-S2970
Overall rating: 5.0 out of 5

"I love the LED lit keyboard. It is small and stylish. It runs great!"

Little Gem October 13, 2010

POSTED BY: Wiking, GA
For Model: Satellite U505-S2002
Overall rating: 5.0 out of 5

"I have owned half a dozen Toshiba's and this ranks right up there with the best. It has been a fantastic buy and I love everything about it. Great for travelling and excellent battery life. I would rate this a 10 hands down."

my first laptop January 05, 2011

POSTED BY: MLS, philadelphia pa.
For Model: Satellite U505-S2008
Overall rating: 5.0 out of 5

"Very easy to set up and use.I haven't use all the features yet but having fun learning.It's light and easy to travel with. With the intel core inside no need to attach anything for internet so open click and you are on. Love it!!"

Waw June 21, 2010

POSTED BY: Silver, Yemen
For Model: Satellite U505-S2005 Laptop
Overall rating: 5.0 out of 5

"Great laptop"

Some good things don't change! January 28, 2010

POSTED BY: Simurgh, Tirana, Albania
For Model: Satellite U505-S2960
Overall rating: 5.0 out of 5

"I bought my first laptop in the early 90s, and always used Toshiba Satellites. Why did I buy this one? My old 1405-S171 (7 years old, still going strong, USB 2.0 ports only on an additional PC card) is a little slow now, and I wanted to switch to Windows 7. I am still using it for some programs not running on a 64-bit computer. This U505 had some problems at the beginning when the display didn't come on after stand-by or hibernation, but within a week of mentioning it on the laptop forum, a BIOS update was sent around which took care of the problem. Now I am happy using this slick new device in eco-mode!"

My kind of Laptop December 07, 2009

POSTED BY: jun, jeddah, saudi arabia
For Model: Satellite U505-S2970
Overall rating: 5.0 out of 5

"I like it, very nice and really worth your money. Elegant design yet simple, great quality and performance. maybe the screen is too small for me as im using glasses."