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holiday return policy:

Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the www.toshiba.com/us website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.

Dimensional Considerations

Next to fitting your budget, the most important feature for a flat-panel HDTV is size. But bigger isn't always better. Consider these factors:

Thickness

Some of the newest TVs are no thicker than a framed print. Thin screens make for sexy industrial design, but when you’re watching a show, with your eyes on the screen, you can’t tell how thick it is. In general, slim TVs are more expensive, so unless you're very style-conscious, you can save money by opting for a little more thickness.

The Right Fit

If you’re trying to place a flat-panel HDTV within existing furniture—such as a media center—be sure to measure carefully. The advertised screen size is just the viewable area of the display panel. This is surrounded by a bezel that can add an inch or more to some dimensions, and the base adds still more. Also, HDTVs display in wide format, which means that a 32-inch HDTV is much wider than a 32-inch standard-definition model.

Viewing Distance

The distance between you and the screen has a big impact on the size you need. High definition gives the picture more detail than standard television, so for a given distance, the HDTV needs to be larger than a traditional television. If the screen is too small, you won’t be able to see the extra detail. If you’ll be sitting six feet away from a 1080p HDTV, it should have at least a 46-inch diagonal. At eight feet away, it should have at least a 50-inch diagonal, though 60 inches would not be too large. To learn more about recommended viewing distance, click here.

Higher Placement

All HDTVs come with a stand for placement on top of a piece of furniture. Most of them also provide a way to connect to a standard wall mount. In both cases, it can be useful to have a swivel mount so that you can easily adjust the angle of the set. The TV should be at eye level or just a bit higher when you’re in your viewing position. If you place it on a table, make sure the furniture can support its weight, and be sure to secure the set so that it can’t topple onto a child or pet.

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