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holiday return policy:

Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the www.toshiba.com/us website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.

TOSHIBA INTRODUCES NEW CLOUD CLIENT MANAGER

New Web-based Service Enables IT Administrators to Manage Devices Across a Deployment in Real-Time

LAS VEGAS, PULSE BOOTH #D314 – Feb. 24, 2014 Toshiba’s Digital Products Division (DPD), a division of Toshiba America Information Systems, Inc., today announced Toshiba Cloud Client Manager (TCCM) – a cloud service that allows IT administrators to easily manage end-point devices across a deployment by providing comprehensive tools to ensure device efficiency and compliance. Using a standard web browser, IT administrators can now oversee and control devices online, in real-time, without the need to invest in servers and dedicated management software.

“Today’s mobile workforce demands that IT professionals are more agile and resourceful than ever,” said Patrick Mani, vice president of sales, Toshiba America Information Systems, Inc., Digital Products Division. “Toshiba Cloud Client Manager delivers smart, secure and reliable enterprise-level technology all through the cloud, using a standard web browser, ensuring that IT administrators can keep their business on the leading edge, without investing in extra servers and software.”

TCCM supports mixed product and operating system environments, allowing multiple devices to be managed easily, regardless of platform, OS or user scenario. Not only does this improve organizational efficiency and maintain uptime, it increases productivity as users can access data and apps seamlessly across PCs, laptops, smartphones and tablets.

TCCM also automates the administration and support systems that would otherwise need to be looked after manually. For the IT administrators, this means more agile endpoint management via a single, intuitive graphical interface that can be accessed online – all within an architecture that performs tasks quickly and easily.

As part of the service, TCCM offers solutions for patch management, power management and HDD health monitoring. Additional modules on the roadmap include IT asset management, software management and a Mobile Device Manager.

More Relevant Updates and Shorter Patch Times
As patches are released by software vendors, the Toshiba patch management function automatically recognizes which ones are needed for each device, across multiple operating systems and applications. This allows only the relevant updates to be applied, which makes patch times much quicker and ensures end-point devices within the business are as safe and secure as possible.

Cutting Down on Power Consumption
The Toshiba power management function is designed to gather information on the power being consumed – daily, hourly or every two hours. Power settings can also be monitored through a power plan and Peak Shift settings, which provides intelligent balancing between main power and battery power. Based on the usage levels, the IT administrator can then take control to lower consumption across the business by prohibiting a power change setting by a user, applying a specific setting or providing power-saving software to each endpoint device.

Minimizing Data Loss and Downtime

About Toshiba America Information Systems, Inc. (TAIS)
Headquartered in Irvine, Calif., TAIS is comprised of three business units: Digital Products Division, Imaging Systems Division, and Telecommunication Systems Division. Together, these divisions provide digital products, services and solutions, including industry-leading portable computers; televisions, TV/DVD Combination products, Blu-ray Disc™ and DVD products, and portable devices; imaging products for the security, medical and manufacturing markets; storage products for computers; and IP business telephone systems with unified communications, collaboration and mobility applications. TAIS provides sales, marketing and services for its wide range of products in the United States and Latin America. TAIS is an independent operating company owned by Toshiba America, Inc., a subsidiary of Toshiba Corporation. For more information on TAIS visit toshiba.com/us

About Toshiba Corporation
Toshiba is a world-leading diversified manufacturer, solutions provider and marketer of advanced electronic and electrical products and systems. Toshiba Group brings innovation and imagination to a wide range of businesses: digital products, including LCD TVs, notebook PCs, retail solutions and MFPs; electronic devices, including semiconductors, storage products and materials; industrial and social infrastructure systems, including power generation systems, smart community solutions, medical systems and escalators & elevators; and home appliances. Toshiba was founded in 1875, and today operates a global network of more than 590 consolidated companies, with 206,000 employees worldwide and annual sales surpassing 5.8 trillion yen (US$61 billion). Visit Toshiba’s web site at www.toshiba.co.jp/index.htm.

© 2014 Toshiba America Information Systems, Inc. All product, service and company names are trademarks, registered trademarks or service marks of their respective owners. Information including without limitation product prices, specifications, availability, content of services, and contact information is subject to change without notice. All rights reserved.