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holiday return policy:

Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.

What kind of user are you?

To narrow your shopping criteria, we’ll describe seven typical HDTV users and list the features that are important to each type. Start by identifying yourself in one or more of these groups. Following each description, you’ll find feature recommendations and links to recommended models.

Living Room Family

The television is front-and-center in your living room, family room, or den. It’s the focal point for family entertainment. While you want a big, bright screen so that everyone gets a great view, cost savings and convenience—such as easy connections for digital cameras or game consoles—often trump luxury. The one extra to consider is built-in video chat, so you can meet virtually with family and friends.

Look for these features:

  • The right-size screen that fits the room’s size, décor, and furnishings
  • DynaLight™ Backlight Control
  • Plenty of connections
  • Video chat support

Movie Buff

You buy the director’s cut. You switch off the phone to watch movies uninterrupted. You’re willing to dedicate extra space in your home and money in your budget to get a great viewing experience. Your home-heater surround sound system is integral to your entertainment system.

Look for these features:

  • A large HDTV
  • 1080p resolution
  • 3DTV support
  • At least one HDMI® connector
  • Integrated Wi-Fi® for trouble-free movie downloads


As an avid gamer, you need your TV to deliver an immersive experience from a videogame console or personal computer. You need a bright screen so that you can play day or night—but you also need a fast response rate so that you can see all the action without blur or delay.

Look for these features:

  • 120Hz refresh rate or better
  • 1080p resolution
  • Gaming mode
  • Headphone jack (for late-night gaming)
  • VGA port (if connecting to a PC that lacks a DVI port)

Sports Fan

Your HDTV is your ticket to the big games. A bright LCD screen puts you in the middle of the action even on a sunny Sunday afternoon. However, you’ll need a model can show high-speed action without blurring. You may even want 3DTV support, as sporting events are among the first to get live coverage in 3D.

Look for these features:

  • DynaLight™ Backlight Control
  • 120Hz refresh rate or higher
  • 1080p resolution
  • 3DTV support

Next-Gen TV Watcher

You want more from your television than, well, just television! You live in an interactive world of social networking and streaming media, and you expect your television to keep up. From widgets that download sports scores from the Internet to support for on-demand movies, you want an HDTV that can deliver the world—and connect to your PC for even more content.

Look for these features:

  • Internet connectivity
  • Plenty of HDMI® connectors
  • Internet TV Apps

College Crowd

Student living situations such as dorms or studio apartments can be cramped, so you need to get the most out of your space. You don’t need a giant screen, but you do need a TV that can do double or triple duty as a computer monitor and DVD player.

Look for these features:

  • LCD screen
  • 120Hz refresh rate
  • Headphone jack
  • VGA port to connect to a PC
  • Personal media player dock or connector

Content-Hungry Chef

Just because you’re in the kitchen doesn’t mean you're out of the loop. You're checking the traffic with your morning coffee, catching up on the day’s news as you get dinner ready, and watching DVDs while you tidy up afterward. The flat-panel HDTV in the kitchen should be as useful as it is entertaining.

Look for these features:

  • A small LCD model
  • Built-in DVD player
  • Good off-axis viewing performance
  • Swivel stand for easy positioning
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