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holiday return policy:

Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the www.toshiba.com/us website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.

What kind of user are you?

To help narrow the vast array of laptop choices, we identify some common types of laptop users and recommend suitable models. Do you recognize yourself in any of these descriptions?

The Generalist

You’re looking for a laptop that’s budget friendly but powerful enough to replace your old desktop PC. You don’t care about having the latest processor, biggest hard drive, or best sound. However, your laptop must offer a comfortable screen, good keyboard, and a decent speed—and you don’t want to do without a built-in DVD drive.

Recommended category: Everyday Computing

Look for these features:

  • 2GB RAM or more
  • 250GB hard drive or larger
  • Intel® or AMD dual core processor

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The Starving Student

As a cash-strapped college student, you need an inexpensive laptop or Ultrabook™ with battery life that lasts through class. It must be fast enough to keep up with lectures but light enough to lug around campus all day.

Recommended category: Lightweight

Look for these features:

  • 13.3 to 14-inch diagonal screen
  • 3GB RAM or more
  • 250GB hard drive or larger
  • Intel® or AMD dual core processor or better
  • Less than 5 lbs*

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The Flush Freshman

Mom and dad have taken pity and are buying you the decked-out dorm-room laptop of your choice for doing homework and watching Blu-ray™ movies. The sky’s the limit because you want great speakers and a flawless screen.

Recommended category: Entertainment

Look for these features:

  • 15.6-inch diagonal screen or larger
  • 4GB RAM or more
  • 500GB hard drive or larger
  • Intel® Core™ i3 or AMD Phenom II processor or better
  • Blu-ray™ drive
  • Quality stereo speakers

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Corporate Manager

You’re responsible for buying the next fleet of laptops for your company, or perhaps there’s just enough in your one-person business budget to buy a nice portable for yourself. Either way, a secure, durable laptop with a strong warranty can help you concentrate on business without worrying about security.

Recommended category: Built for Business

Look for these features:

  • 13.3- to 15.6-inch diagonal screen
  • 3GB RAM or more
  • 320GB hard drive or larger
  • Intel® or AMD dual core processor or better
  • Three-year standard limited warranty or less*
  • Data security features

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Frequent Flyer

You want to travel light with a laptop, or even better an Ultrabook that doesn't take much space and that doesn't weight a ton. Then this lightweight category of PCs is right for you.

Recommended category: Lightweight

Look for these features:

  • 12.5 to 14-inch diagonal screen
  • 3GB RAM or more
  • 250GB hard drive or larger
  • Intel® or AMD dual core processor or better
  • Less than 5 lbs*

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Media Maven

You appreciate great picture quality, rich-sounding speakers, lickety-split speed, and the latest gee-whiz entertainment options. You might need the ability to edit high-resolution graphics.

Recommended category: High Performance

Look for these features:

  • 15.6-inch diagonal screen or larger
  • 6GB RAM or more
  • 500GB hard drive or larger
  • Intel® or AMD quad core processor
  • Blu-ray™ drive*
  • Quality stereo speakers

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Mobile Multitasker

You already have a nice laptop, one that’s plugged into the home network or too heavy to lug around. You want another device that barely weighs anything but has enough power to manage e-mail, check a few Web sites, and watch videos on the go.

Recommended category: Tablets

Look for these features:

  • 7 to 10.1-inch HD widescreen
  • Android™ platform
  • Up to 65GB storage capacity
  • Built-in Wi-Fi and/or 4G (select models)
  • Starting at 1.6 lbs*

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*Depending on selected models