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holiday return policy:

Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the www.toshiba.com/us website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.

Welcome to the Toshiba WSCA/NASPO site

WSCA - Western States Contracting Alliance and NASPO - National Association of State Procurement Officials

WSCA/NASPO-Toshiba Master Purchase
Agreement:Contract #B27176

A world leader in mobile technology for decades, Toshiba is committed to helping state and local government agencies and schools fulfill their all-important mission.

With the special pricing available through this WSCA/NASPO site we offer a broad array of innovative laptops, tablet PCs and accessories that—

  • enable you and your organization to work more efficiently and securely
  • empower you to manage and maximize a strong mobile workforce
  • help you succeed amid mounting demands and dwin- dling budgets
  • mind the environment, backed by high EPEAT certifi- cations, smart recycling and trade-in programs, plus other eco-conscious initiatives

Click below to learn more about all our innovative products—

Tecra®
Our high-performance, high-durability laptop series

Satellite®
Feature rich laptops full in function, style and value

Portégé®
The pinnacle of technology, plus thin-and-light mobility

Thank you for visiting—and for being part of WSCA and NASPO!

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