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holiday return policy:

Purchases made through Toshiba Direct from November 28, 2014 through December 24, 2014 are eligible for return or exchange through January 15, 2015. Products, including laptops, netbooks, tablets, desktops, TV lamps, and accessories (batteries, remotes, Power adapters, etc), except those products specifically named as 'final sale' on the www.toshiba.com/us website, are eligible for refund or replacement. TAIS will not issue an RMA for a visual product to be returned for credit. All products eligible for return require a Return Material Authorization (RMA) number, which may be requested by calling 1-800-618-4444. To be considered for the holiday return period, an RMA request must be made no later than January 15, 2015 and all products qualified for return must be returned to TAIS within ten (10) days of customer receipt of the RMA number. The maximum TAIS will refund for items purchased through TAIS is the original purchase price of the product, less restocking fee, plus any related taxes. Original shipping and handling charges or similar fees and return shipping charges are not refundable. Returns made without an RMA number will be refused or returned to the Customer. All products with valid RMA authorization must be returned in original packaging and be in the same condition as Customer received them. Customer is responsible for shipping charges and risk of loss on all return shipments. Customer must use a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring the return shipment. Upon receipt of the returned product(s), TAIS will inspect the product to determine if the product has been opened, used, and whether it contains all parts included with the original shipment, and to confirm there was no modification, abuse or misuse of the product, or user negligence. TAIS may reject the return or deduct costs associated with: open packaging, missing parts, non original packaging, modification, abuse, misuse of the product or user negligence. While TAIS may issue an RMA for individual software packages represented by Customer as unopened, upon receipt and inspection any open packages will not be accepted for return/credit and will be returned to Customer.

Welcome to the Toshiba WSCA/NASPO site

WSCA - Western States Contracting Alliance and NASPO - National Association of State Procurement Officials

Purchasing through a Toshiba Authorized WSCA/NASPO Reseller

Below is a list of carefully selected Toshiba Preferred Partners who share our high standards, and have made a commitment to providing an additional level of service and support to our public sector customers. These resellers are authorized to quote and fulfill products and pricing specified by Toshiba for the WSCA/NASPO-Toshiba Master Agreement (Contract #B27176).

Toshiba WSCA/NASPO resellers are authorized for specific states only as indicated below. These partners may do business in states in addition to those listed outside of WSCA/NASPO contract.

All Purchase Orders should be made out to the Toshiba Authorized Reseller.
PO’s should include:

  1. 1. Reseller Company Name
  2. 2. Reseller Company Address
  3. 3. Reseller Company City, State, Zip Code
  4. 4. Reseller Company Contact Name and Phone Number
  5. 5. The WSCA/NASPO Master Price Agreement Number (Contract #B27176)

Resellers by State

Don’t see your reseller? Click here.

Reseller Name Address, City, State, Zip Contact Name Contact Info Additional Info
Alaska
Zones 1102 15th Street SW, Suite 102
Auburn, WA 98001
Kevin McGowan (800) 381-9663 ext. 3596
kevin.mcgowan@zones.com
California
Datel Systems Incorporated 5636 Ruffin Road
San Diego, CA 92124
Bill Bryant (858) 874-5704
bbryant@datelsys.com
IVS Computer Technology, Inc. 1415 McDonald Way
Bakersfield, CA 93309
Pamela Quattlebaum (661) 831-3901
pam@ivsct.net
PC Mall Government, Inc. 2555 190th Street
Torrance, CA 90504
Sandeep Kapoor (800) 625-5468 x4505
sandeepk@pcmall.gov.com
Riverside Technologies, Inc. (RTI) 105 Gateway Drive
North Sioux City, SD 57049
Erick Dressen erickd@1rti.com
(916) 500-2364
Technology Playground 50 West Powhattan Avenue
Essington, PA 19029
Kimberly Crew (610) 521-6100
KimberlyE@cssnow.com
Zones, Inc. 1102 15th Street SW, Suite 102
Auburn, WA 98001
Kevin McGowan (253) 205-3596
Kevin.mcgowan@zones.com
Hawaii
PC Mall Government, Inc. 2555 190th Street
Torrance, CA 90504
Sandeep Kapoor (800) 625-5468 x4505
sandeepk@pcmall.gov.com
Technology Playground 50 West Powhattan Avenue
Essington, PA 19029
Kimberly Crew (610) 521-6100
KimberlyE@cssnow.com
Louisiana
Business Communications, Inc. 3636 S. 1-10 Service Rd West Ste. 302
Metairie, LA 70001
Niki Papazaglokis (504) 835-6566
nikip@bcianswers.com
Computer Sales & Services, Inc. 1162 Barrow Street
Houma, LA 70360
Celeste Triche (985) 879-3219
celeste.triche@cssla.com
Delcom Group 2525B E. State Hwy. Suite 400
Lewisville, TX 75056
Matt McMahan (214) 632-8648
mmcmahan@delcomgroup.com
Howard Technology Solutions 36 Howard Drive
Ellisville, MS 39437
Melissa Reeves (601) 399-5680
mreeves@howard.com
Intech of Louisiana 2011 MacArthur Drive
Alexandria, LA 71301
David Geal (318) 448-0290
dgeal@intechonline.com
Next Step Innovation 3040 Indiana Ave.
Vicksburg, MS 39180
Chad Stewart (888) 563-9877
chad_stewart@nextstepinnovation.com
NWN Corporation 10661 Rockley Road
Houston, TX 77099
Sharon Hopper (985) 966-1159
stardo@nwnit.com
Pelican Computer 1417 Edwards Ave.
Harahan, LA 70123
Jay Martinez (504) 818-0200
jay@pelicancomputer.com
Transformyx 12232 Industriplex Blvd., Suite 19
Baton Rouge, LA 70809
James Dubose (225) 761-0088
jim@tfmx.com
Ultimate Technical Solutions, Inc. 651 Leson Court
Harvey, LA 70058
David St. Etienne (504) 378-4801
dbs@uminet.com
Venture Technologies. 860 Centre Street
Ridgeland, MS 39157
Mark Frye (601) 978-6164
jmfrye@ventech.com
Montana
Zones, Inc. 1102 15th Street SW, Suite 102
Auburn, WA 98001
Kevin McGowan (253) 205-3596
Kevin.mcgowan@zones.com
New Jersey
Software House
International, Inc.
36 Knightsbridge Road
Piscataway, NJ 08854
Stephanie Kedziora (908) 541-1974
stephanie_kedziora@shi.com
Utah
Zones 1102 15th St SW, Suite 102
Auburn, WA 98001
Kevin McGowan 253-205-3596
Washington
PC Mall Government, Inc. 2555 190th Street
Torrance, CA 90504
Sandeep Kapoor (800) 625-5468 x4505
sandeepk@pcmall.gov.com
Zones 1102 15th St SW, Suite 102
Auburn, WA 98001
Kevin McGowan 253-205-3596

Purchasing Through an Authorized Toshiba Preferred Partner

Named Reseller Agent

Toshiba supports a nationwide network of solution providers through its Preferred Partner Program. You have the option of purchasing directly off your state’s WSCA/NASPO Toshiba online store and naming an authorized solution provider engaged with you on the transaction. Engagement activities may include: assisting with selecting the right product, quoting pricing, or responding to other inquiries about Toshiba product.

To identify/name a reseller agent:

  1. 1. All purchase orders should be made out to Toshiba
  2. 2. Include the following information on the P.O.
    1. a. Reseller Company Name
    2. b. Reseller Company Address
    3. c. Reseller Company City, State, Zip Code
    4. d. Reseller Company Contact Name and Phone Number
  3. 3. List the WSCA/NASPO Master Price Agreement Number (Contract #B27176)

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