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Related Information

E-37: Servo lock error

Cause:

E-37 Servo Lock Error fault occurs when one or more of the following occurs.
1) The lock up torque or more is applied to the motor.

2) Motor parameters are set incorrectly

Clearing:

1) Reduce the load on the motor to apply the servo lock.

2) Verify that the following parameters are set per the motor nameplate data:
vL: Base frequency 1
vLv: Base frequency voltage
F405: Motor rated capacity
F415: Motor rated current
F417: Motor rated speed
F400: Offline auto-tuning

3) Perform an auto-tune on the motor.
Inspect the motor and driven equipment for issues prior to clearing any faults.

Use one of the following methods to clear the fault.

• The [STOP/RESET] button on the AS3 keypad was pressed twice in quick succession

• Activate a digital input that has been programmed to “Reset” function

• Set the tyP (F007) Parameter to: 4: Clear past trips

Discussion

Please reference latest AS3 Instruction Manual more details or latest information.

AS3 fault codes, descriptions, symptoms and suggested remedies can be found in the below links. Each fault code can also be linked to directly from the AS3 by accessing the QR code on a mobile device while the AS3 is currently experiencing the fault.

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