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Motors Warranty


(From Date of Shipment)

Standard, High & Epact Efficiency Designs
Warranty Period (Months)
Open Drip Proof (ODP)
Dry Kiln
18 Months
General Purpose
24 Months
Oil Well Pump (OWP)
24 Months
Totally Enclosed
Explosion Proof
18 Months
General Purpose
24 Months
Quarry Duty & Design C
24 Months
Vertical Solid Shaft
18 Months
Premium Efficiency Designs Warranty Period (Months)
Open Drip Proof (ODP)
General Purpose
36 Months
Totally Enclosed
Brake Motors
36 Months
EQP - Closed Coupled Pump (CCP)
36 Months
EQP - Global “840” Series
36 Months
EQP - Explosion Proof
36 Months
EQP - Global “841” Series
60 Months
General Purpose
36 Months
ToshWash SS (Washdown)
36 Months
Vector Ready “VR”
36 Months
Vertical Solid Shaft
36 Months
Medium and High Voltage Motors Warranty Period (Months)
General Purpose - High Efficiency
All Enclosures 18 months

Toshiba General Product WARRANTY

Unless a different warranty is stated herein, affixed to the Goods by the manufacturer or TIC, or is specified in writing in any maintenance or operating instructions pertaining to such Goods, TIC warrants that the Goods sold by TIC to Purchaser will be free from defects in materials and workmanship. This warranty shall expire eighteen (18) months after the date on which the Goods are delivered by TIC to the initial purchaser or twelve (12) months after the Goods are first placed in operation, whichever period shall first expire. If the Goods fail to conform to the foregoing warranty, TIC shall, at its sole discretion, repair, replace or update, free of charge, or refund the purchase price paid for any such nonconforming Goods; provided Purchaser (1) promptly notifies TIC in writing of the nonconformity, (2) furnishes TIC satisfactory proof thereof, and (3) if requested by TIC, returns the nonconforming equipment, part or software to TIC and pays all expenses incurred in connection with such return. The repaired, replacement or equipment, part or software, shall be delivered, free of charge, to Purchaser, FCA TIC designated facility or at TIC’s option, FCA a TIC authorized service shop, not loaded on truck or other carrier (INCOTERMS 2010). Purchaser shall pay all costs following such delivery, including, without limitation, all handling, transportation, assembly, installation, insurance, testing, and inspection charges. The warranty excludes (1) normal wear and tear; (2) Goods that have not been properly stored, assembled, installed, serviced, maintained, operated, or used within the limits of rated capacity and normal usage; (3) Goods not used in accordance with current operating and maintenance instructions furnished by TIC, and (4) Goods that have been altered or modified in any manner without the written consent of TIC. THE FOREGOING OBLIGATION TO REPAIR, REPLACE, UPDATE OR REFUND THE PURCHASE PRICE PAID FOR THE GOODS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF PURCHASER, ITS CUSTOMERS AND USERS OF THE GOODS FOR THE BREACH OF THE FOREGOING WARRANTY. TIC SHALL HAVE NO OBLIGATION TO DISASSEMBLE ANY NONCONFORMING GOODS OR TO INSTALL ANY REPAIRED OR REPLACEMENT PART, EQUIPMENT OR SOFTWARE OR TO PAY ANY COSTS INCURRED IN CONNECTION WITH SUCH DISASSEMBLY OR INSTALLATION. THERE ARE NO OTHER WARRANTIES AND TIC HEREBY EXPRESSLY DISCLAIMS ALL OTHER EXPRESS, STATUTORY AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE .

Additional Product Specific Warranty Details

Please contact Toshiba or your Toshiba Sales Representative.

Click below to view Motor Policies and Procedures:

Motor Policies and Procedures
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