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Motors Warranty


(From Date of Shipment)

Standard, High & Epact Efficiency Designs

Warranty Period (Months)

Open Drip Proof (ODP)

Dry Kiln

18 Months

General Purpose

24 Months

Oil Well Pump (OWP)

24 Months

Totally Enclosed

Explosion Proof

18 Months

General Purpose

24 Months

Quarry Duty & Design C

24 Months

Vertical Solid Shaft

18 Months

Premium Efficiency Designs

Warranty Period (Months)

Open Drip Proof (ODP)

General Purpose

36 Months

Totally Enclosed

Brake Motors

36 Months

EQP Global® Closed Coupled Pump (CCP)

36 Months

EQP Global® “840” Series

36 Months

EQP Global® Explosion Proof

36 Months

EQP Global® “841” Series

60 Months

General Purpose

36 Months

ToshWash SS (Washdown)

36 Months

Vector Ready “VR”

36 Months

Vertical Solid Shaft

36 Months

Medium and High Voltage Motors

Warranty Period (Months)

General Purpose - High Efficiency

All Enclosures

18 months

IEEE® 841

36 Months


Toshiba Standard Warranty1

Unless a different warranty is agreed to in writing by Supplier and Buyer, affixed to the Goods by the manufacturer or Supplier, or is specified in writing in any maintenance or operating instructions pertaining to such Goods, Supplier warrants that the Goods sold by Supplier to Buyer will be free from defects in materials and workmanship. This warranty shall expire eighteen (18) months after the date on which the Goods are delivered by Supplier to the initial purchaser or twelve (12) months after the Goods are first placed in operation, whichever period shall first expire. If the Goods fail to conform to the foregoing warranty, Supplier shall, at its sole discretion, repair, replace or update, free of charge, or refund the purchase price paid for any such nonconforming Goods; provided Buyer (1) promptly notifies Supplier in writing of the nonconformity, (2) furnishes Supplier satisfactory proof thereof, and (3) if requested by Supplier, returns the nonconforming equipment, part or software to Supplier and pays all expenses incurred in connection with such return. Delivery of the repaired, replacement or updated equipment, part or software, shall be FCA Supplier designated facility or at Supplier’s option, FCA a Supplier authorized service shop (INCOTERMS® 2010), export packing not included. Buyer shall pay all costs following such delivery, including, without limitation, all handling, transportation, assembly, installation, insurance, testing, and inspection charges. The warranty excludes (1) normal wear and tear; (2) Goods that have not been properly stored, assembled, installed, serviced, maintained, operated, or used within the limits of rated capacity and normal usage; (3) Goods not used in accordance with current operating and maintenance instructions furnished by Supplier, and (4) Goods that have been altered or modified in any manner without the written consent of Supplier. THE FOREGOING OBLIGATION TO REPAIR, REPLACE, UPDATE OR REFUND THE PURCHASE PRICE PAID FOR THE GOODS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF PURCHASER, ITS CUSTOMERS AND USERS OF THE GOODS FOR THE BREACH OF THE FOREGOING WARRANTY. SUPPLIER SHALL HAVE NO OBLIGATION TO DISASSEMBLE ANY NONCONFORMING GOODS OR TO INSTALL ANY REPAIRED OR REPLACEMENT PART, EQUIPMENT OR SOFTWARE OR TO PAY ANY COSTS INCURRED IN CONNECTION WITH SUCH DISASSEMBLY OR INSTALLATION. THERE ARE NO OTHER WARRANTIES OR CONDITIONS AND SUPPLIER HEREBY EXPRESSLY DISCLAIMS ALL OTHER EXPRESS, STATUTORY AND IMPLIED WARRANTIES AND CONDITIONS, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS, AS APPLICABLE, OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.


1 This standard warranty is consistent with the warranty found in Toshiba International Corporation’s Standard Terms and Conditions of Sale, effective as of January 1, 2018, and all capitalized terms used herein shall have the meaning ascribed to such term therein.

Additional Product Specific Warranty Details

Please contact Toshiba or your Toshiba Sales Representative.


Click below to view Motor Policies and Procedures:

Motor Policies and Procedures
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